Orange Umbrella Co
United States
Reviews (6)
Great app. We've been using it for several years to send our listings from Etsy to Shopify. We don't use the inventory syncing but for simple transfers it saves us probably 40+ hours a month. I did have an issue recently where photos linked to variations weren't transferring over correctly. I got frustrated because I stopped getting responses to my emails after a few days. It turns out my ticket had accidentally gotten closed. So I know next time that happens to just open a new ticket as they are normally very receptive and answer emails quickly.
Developer reply ·
Hello, Thank you for leaving the review. I'm sorry for missing your messages, a mistake on my end, which I'd like to blame my email client, but it was me who miscategorized your original message as 'complete' :/ I also would like to add that I did reach out, multiple times in the past week - with no response from the customer. Thank you again, Nimo
I've used this app for years and am very happy with it. Every time I reach out to support I'm answered within a day and any help I needed is resolved within two. Highly recommend.
My customers loveeee their rewards and loyalty points. It really has helped me grow my business. No issues with functionality and customer service is fantastic.
Developer reply ·
Thanks Orange Umbrella! 💛 We love rewards and loyalty points too :D We passed your wonderful feedback over to the experience team :)
I just started using sellbrite this week... I'm still setting it up but so far it's been very user friendly. Questions are answered quickly. Very happy.
Developer reply ·
Thank you for the great review, Orange Umbrella! We're very happy that you're very happy, and we're always here to help.
I found this because I was on another more expensive app that was starting to really add up. I'm so glad I made the switch! It was so easy to set up and the one question I did have was answered/resolved on a weekend within a few hours! Highly recommend.
