Case Monkey
United Kingdom
Reviews (8)
A really great experience when dealing with their support team, in particular Yaprak. Yaprak helped me to quickly understand the issues and resolve them.
I lean on GP customer support pretty often and I can always rely on them to help resolve any issues/knowledge gaps that I have. It's very reassuring when running an e-Com business.
Developer reply ·
Good day Case Monkey, Thank you for sharing your experience with us. We are really glad to hear that our customer support team has been able to help whenever you needed assistance and that it gives you peace of mind while running your e-commerce business. Supporting our merchants whenever they run into gaps or questions is exactly what we aim to do. If you ever need help again or have any questions along the way, please feel free to reach out anytime. Our team will always be here and ready to assist you. Bella GemPages Customer Support Supervisor
This app is brilliant and I cannot praise the support team enough, they are there to support integration and they answer your questions so quickly. Amazing!
A really useful app that helps me manage my inventory between different markets, has lots of other really good capabilities. Support has been nothing short of AMAZING!
I’ve used DSers for more than 18 months and it’s such a vital app for my business. I’ve rarely needed to use their support team but on my most recent experience, the support team were knowledgeable, polite, spoke excellent English and resolved my issue at speed. Couldn’t recommend DSers highly enough.
Developer reply ·
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Really great support from the team. Communicated very clearly, understood my issue and resolved it very quickly.
Amazing customer support! Yet to properly use the App I can't wait to go live with this app. Keep up the great support!
Wonderment has helped transform my customer communication when it comes to my shipments. In the absence of improved delivery leadtimes, Wonderment is really effective in keeping my customers up to date at every step. Jess was pretty damn awesome in helping to set it all up and even integrating with Klaviyo. I'd thoroughly recommend using Wonderment to optimise your logistics and improve customer comms.
