The Barbell Cartel
United States
Reviews (4)
Great app. Easy to use and get feedback.
Have switched over from Return magic. It is similar, but i believe it works better from the customer side. we are still working out some little issues as we are new to it. ive had to ask customer support for help a few times, but they always answer very quickly, and have helped my issues. 5 star once i figure it all out.
Developer reply ·
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: support@returnscenter.com We will do our best to make sure your experience with us is worth a 5-star rating Regards, Team Returns Center
App works very well, one week in and have 50 pre orders , 5 stars here customer service is 2 star, they helped me initially but after the trial has ended havent replied to emails
APP was great before the recent update, new version is a nightmare, i can't fit all the info on my labels and it is much more confusing to use
Developer reply ·
Thank you for sharing this feedback with the Retail Barcode Labels app! To fit all the variant information on your label, it's important to create the template correctly. We have a guide that outlines how to create the label template properly here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template We’re always looking to improve the functionality of our apps and your feedback is greatly appreciated. I’ve followed up with you via email to log your feedback for our development team and to see if there is anything I can help specifically with your store and the app. Looking forward to connecting soon! - Alex, Shopify Support