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upgraderc

Belgium

Reviews (5)

★★★★★
Shopify

The best feature about the app is that it saves the translations in Shopify, and doesn't just slap a live translator over your store that slows everything down. I have noticed however that the translations aren't always perfect. It doesn't happen a lot, but 'Boats' in Dutch was translated to 'Nothing' for example. The support is very good however. I haven't had to wait more than a minute to get a reply.

on T Lab ‑ AI Language Translate · About 1 year using the app
★★★★★
Shopify

Can't complain. I used Oberlo before DSERS, this app is much better due to it being able to use the Aliexpress API, and it doesn't block random products like Oberlo. Tang was also great as support.

Developer reply ·

Hi upgraderc, We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

on DSers: Dropship+AliExpress+AI · 3 months using the app
★★★★★
Shopify

Probably the best pricing of any app, and even with that pricing they don't skip on the support. I've had numerous small issues and changes which got fixed in no time.

on Vitals: Reviews, Bundles & 40+ · 2 months using the app
★★★★★
Shopify

The support is awesome, got helped all the way through the process of installing it. I have only tested the app a for a couple of minutes but the translations seem accurate. The one thing that king of dissapointed me was that on the shopify store it gives a free plan as an option, but that plan is only available for very new stores. *UPDATE* I decided to update my review to 1 star because of the support. I asked to move the widget to a custom location, which they were happy to do. When placed at that location the mobile version of the widget didn't work so I asked for a fix. It took a while for them to understand why it did not work, which is understandable. The only fix was to move to the footer, when doing this my theme layout got messed up and the support has just stopped responding. Worst of all, this whole thing has already taken 6 hours, and is still not fixed.

Developer reply ·

Hi Antonio, Here's Vincent and we sincerely apologize for this inconvenience causing to your store. For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years so I highly appreciate your understanding in this situation. As I have seen that one of my colleague has fixed your issue, but we still have not seen your from last message. Please kindly check your email and let them know if you need further support. Looking forward to hearing from you soon. Regards, Vincent Transcy - Translate Language and Convert Currency

on Transcy: AI Language Translate · About 7 hours using the app
★★★★★
Shopify

Very good support and great for dropshipping, but quite expensive. Everytime someone looks up tracking info it counts as a request. EDIT* I was wrong about the price, the pricing is based on orders, not lookups. Very good app.

Developer reply ·

Hi there! Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

on CWILL Order Tracking · 25 days using the app