Huk Gear
United States
Reviews (4)
Super quick response and solved the problem
It's been an absolute pleasure working with the Redo team. Not only do they have a great product, they have an incredibly engaged and talented team backing it up. I've gone through dozens Shopify app integrations and never had one go as smoothly as Redo.
We switched over from a different app to Notify! and have been really happy with the overall experience. Not only is it really easy for our customers to use but their support is top notch. We are really looking forward to utilizing the pre-order function in 2025 as we continue to expand our line and assortment of products and to engage our VIP customers with exciting drops.
Developer reply ·
Thank you for the fantastic feedback! It’s inspiring to hear how Notify! has elevated your customer experience and streamlined your workflow. Knowing your plans to expand your product line and roll out exclusive VIP drops in 2025 makes us even more excited to support your journey. We're committed to keeping things seamless for you and your customers as you continue to grow. Here’s to new opportunities, exciting launches, and making the most of the pre-order function together! If you need us, we’re just a message away.
It's very robust, but very complicated to get set up at first. Definitely push to get an account manager up front in order to get quicker response times. Their live chat is helpful and has fairly short response times, but an account manager was a game changer for us. They are still working on adding features and I think our use cases have added significantly to that feature request list. However, they have made exceptions to have their dev team do work arounds to satisfy our needs for things that aren't even available on the app yet. That is very much appreciated and in that way I feel we've received a personalized experience. All in all, I'm glad we made the switch. The user experience is much better than our previous app and a positive and simple user experience is worth any potential growing pains.
