agnes b Cafe Fleuriste
Hong Kong SAR
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Reviews (4)
After encountering problems, the support team responded promptly to me. Although I don't know which aspect of the problem occurred, I got a response within a day. This experience is good!
the support team is super helpful. Janani helped me on the set up to make sure it works properly. Nice App!
Developer reply ·
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
The support team (Rahul) provides excellent support, and very efficiently helps me to do the set up and explain the features clearly.
Developer reply ·
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.
This is a excellent app that supports many features including custom filters. In fact, the support team was very helpful and patient with all my questions. Btw, I still hope that the response speed can improve further, you know sometimes there are urgent moments or deadlines to meet. Beyond that, everything is a recommended experience.
Developer reply ·
Thank you for your full and honest review! It feels amazing to see you are satisfied with our functionality and mostly with our support team's work. Regarding the response speed, we totally see your point. We are sorry the waiting time can get longer than you wish! We will put our effort into improving this part of the process. Thank you for helping us be better! Feel free to let us know if any questions arise. Best wishes, Searchanise team