Valia Honolulu

This was the worst app experience I've ever had. I asked the support team about if the app will accommodate my issue before completing installation. My issue was related to multiple shopify locations. I wanted to allow customers to purchase online and pick up at whichever location they preferred regardless of where the inventory was located and to eliminate the double charge for shipping from multiple locations. I was mislead to think it would solve my issue and then told to switch to an annual plan with shopify. I did and spent over a week working with support to get things to work as they should. When it kept having issues, I asked support again for help and was finally told that it was a shopify issue and that the app cannot override their functions. Why mislead me to switch to an annual subscription, install the app, set up all the settings and spend an entire week with support to fix an issue that was never going to be fixed in the first place? I've never written a review but this was infuriating. Do not download this app if you are trying to solve the same issues as me. Worst experience ever.

So far we've had an amazing experience with Timesact. Integrating the app was quick and easy, the support team was really great about getting me set up quickly and answering any questions I had. I went this Timesact after looking at what was available and seeing they had so many five star reviews. The reviews were definitely accurate. Can't wait to use all the features Timesact has to offer

The app constantly crashes - about every 5 min or less - so I keep having to log back in to work. Otherwise it has some nice free features but it would be a whole lot more efficient if it didn't keep crashing.

Initially, it worked well and I was able to get help quickly when I needed it. Then I had a hard time getting any response to my questions when some of the receipts started to pull inaccurately into the app, messing up the numbers. It would just be random sales here are there for no apparent reason so I would have to double check everything. And the section to record vendor payouts sometimes randomly deletes the amounts I inputted. It's just not a reliable app and support is really lacking. It's completely not worth the amount you will pay per month because we still need to manually track everything.

I hate it! This app replaced a much simpler, very consistent app. This one has way more steps to set it up and the printing worked properly only the first time. It tells you what settings to select when printing your labels and it did not print correctly and wasted the already expensive labels. I'm completely frustrated with it. I just want my old app back!