Silki
South Africa
Reviews (3)
Got way to expensive
Developer reply ·
We genuinely appreciate you taking the time to leave us feedback about our pricing. Someone from our team has reached out to discuss this further with you to see if there's anything we can do to help make Smile work for you! Yours in Loyalty, The Smile Support Team
Very unhelpful that you can't test any options of the app except when you pay first. What app makes you pay before you can try it, what happened to even a couple of days free trial? the app didn't work for me and little uninstalled it 5min later after testing the function and still got charged. If you would have trust in your product you would not operate like this.
Developer reply ·
So sorry for the inconvenience that you were facing. However, on our pricing plan, we do mention that 14-day free trial is available on the Premium Plan (screenshot: https://prnt.sc/Iz1558tJE25x). Also, every theme has its own structure and every site has its own 3rd-party apps installed so sometimes code is just not placed into the correct files. If the app wasn't working right away, you can for sure contact us and we will help you with all the setup. Hopefully, you can reinstall the app and revise your review. Appreciate a lot!
Just installed the app and works perfectly, easy to set up and customize with your own artwork and email layouts.
