Soundbrenner
United States
Reviews (12)
Price to value ratio of this app easily beats every other app by 10x. Speed of development is crazy. Team is friendly and hands-on. What more do you want?
Tommy gave great and quick support, even while we're on the free plan. Recommend!
Developer reply ·
Thank you for your amazing sharing. It truly means a lot to us. We will continue to try our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com if you need us. Cheers!
Amazing app - feels like a native Shopify app, and is super easy to use and has everything you would want. 10/5
Developer reply ·
Thank you so much for the amazing feedback! We're thrilled to hear that the app feels like a native part of Shopify and gives you everything you need. Your "10/5" rating truly made our day! 🙌 If you ever have questions or suggestions, we're always here to help. 😊 Sweetan | Client Services Shogun
Beware, if you try to cancel the subscription, your only option is to schedule a sales call. If you don't change your mind during the sales call, you are told there is a 30 days cancellation notice and you'll have to keep paying the subscription one more month. Of course the app isn't exactly great which is why I wanted to cancel in the first place.
Very customizable and affordable
We've been loyal Klaviyo customers for 5 years, investing $12,000 USD annually in their platform. Recently, due to a system error, the size of one of our segments was miscalculated right before our billing cut-off date, which meant we were unable to fully use the email credits we had purchased, and they expired. I contacted Klaviyo support just 3 minutes after the new billing cycle began, explaining the system error and requesting a one-time credit for the expired emails. Considering the nature of the issue and our long-standing relationship, I expected this to be a simple, reasonable request. Unfortunately, Klaviyo refused to grant the credit for emails we had already paid for. This has been a disappointing experience and, in my view, a clear example of poor customer service. Based on this experience, I can no longer recommend Klaviyo. Cheers, Florian Founder & CEO, Soundbrenner
Needed some help with setting up an account. Dwight was very helpful and provided excellent customer support!
