The Cupcake Queens
Australia
Reviews (5)
the issue appears to be resolved a the moment - prompt follow up and support is always 5 star
Developer reply ·
Hi! Thanks for taking the time to review us! It was my pleasure to help you sort out the issue you were experiencing!! I took a quick look at your store and your Christmas Tree Cake looks delicious!! Happy Holidays, Manuel 🙂
Excellent functionality and wonderful support from the team. Highly recommend using this app and working with them.
Good functionality - easy to install. Would like the seamless ability to manage the chats on a desktop. Most other live chats have this.
Developer reply ·
*** GOOD NEWS! We have just launched Shopify Ping for desktop! Go to https://shopifyping.com and login with your Shopify credentials, then enjoy the ease of use of replying to your customers from a desktop or laptop. *** Hello The Cupcake Queens, thank you so much for your review and feedback ideas! The desktop version is a great idea, many merchants are requesting this. :-) Keep your app up to date and hopefully that feature will be in a future release. Thank you for trying it and hoping it leads to even more conversions for you! Get in touch with our team directly if you need anything else. Best regards, Veronica N. Kit and Ping Support
This app is doing what it says. This app allow to our customers choosing their delivery date and time and also help us to manage the orders by using their add delivery date and time as order tag. Customer support is totally awesome and their response is prompt in live chat. Recommend this app!!!!!
Developer reply ·
We really appreciate the time you took to write such a detailed review! Thank you very much!
