Anya's Shop

We wanted to wait to write a review until after we had used this app for several months. We went through implementation with TaxCloud in February and have now had 3 months of successful tax filings. We've had a great experience so far. It saves us so much time and effort, and the fact that they integrate with SST makes it even more added value to us. Highly recommend.

Colin resolved our inquiry swiftly with real answers!

Their support is excellent. I mainly use the app to make a required checkbox for customers to acknowledge that a product is at final sale and not eligible for returns or refunds. The app makes it easy and it works seamlessly on the front end. Every other option I considered was overly complex but this app solved my problem elegantly. When I wanted to customize some features that weren't available in the app settings, the support team was able to provide me with the relevant CSS class to do some styling of my own. I'm impressed so far.

It's so refreshing to find an app that is simple, straightforward, not extortionately priced, does exactly what you need it to do, and that has responsive support. I would recommend this to anyone who, like me, has been frustrated by the lack of options related to shipping discounts. It works like a charm.

ExchangeIt is a great app with a dedicated dev team who are responsive to questions and feedback. We've tried many other apps built for simplifying returns management and in most cases we were massively overpaying and forced to accept tradeoffs we didn't like. ExchangeIt is easy to learn, easy to train staff on, and does its job well. The price is a great value - you're not overpaying for features you don't care about. The fact that it is integrated with the admin and does not force you into a separate 3rd party site is also a plus.

It's easy to configure and the menu it produces looks great. I can also say their support is responsive.

I really appreciate that the platform is clean and easy to configure. The developer is on top of keeping it updated and well-functioning. His personal responsiveness on the support side of things is standout compared to other apps I have used where the support people might not actually know how to help you and are instead working off a script. It's a great app and solves all our needs at a reasonable price point. We used the app to create one overall event that had multiple separate ticketed sessions and so far it is working great.

Pays for itself just by the amount of time I have saved. I use it for just about everything: price adjustments, sales, bulk csv imports and edits, etc. Support has been responsive and helpful.

Support was really great in answering my questions before installation. I expect we will get a lot of great use in this app. I will update this review after we have used it for a longer period.

I migrated from woocommerce. The app was easy to use. When I imported order details, I had a bunch of old orders show up in shopify as unpaid and unfulfilled, and LitExtension support was really great in helping me resolve the issue and reimport correctly. They were fast and responsive and helped me fix the issue. Saved me hours of manual work.