TaxCloud Sales Tax Automation

I suggest Taxcloud to all small to medium size businesses. I used to spend at least couple of days to review the sales, calculate the taxes and file them every month. This is used to be a time taking task. Once we started using tax cloud, I don't have to worry about it anymore. We could use that time on our business improvement. I specifically have to call out Alessandro Giovinazzo. he helped with onboarding our company to Taxcloud. He has been very patient with all my questions, filed the taxes for us for at least three months until we became stable. He has great knowledge about sales tax.

Alessandro Giovinazzo is extremely professional and was a great help throughout the entire onboarding phase. He helped me understand how TaxCloud works and made it easy to connect everything with Shopify. Thank you, Alessandro, for your great work and professionalism!

We have a large ecommerce business that has to file taxes in many many US states. TaxCloud provides a superior service for much less than its competitors. We have a rather complex business, and our rep Alessandro went above and beyond personally seeing us through onboarding and making sure we had our unique requirements addressed and fulfilled. They get my strongest recommendation as a US ecommerce and retail business, both in terms of cost effectiveness, and absolute effectiveness.

Setup was smooth, the process is straightforward, and the team is responsive and helpful. Night and day experience compared to other systems we've used in the past. Edit to add: we recently had a major issue with one of the states, TaxCloud was instrumental in resolving it. Very grateful to them and will continue using TaxCloud.

Managing sales tax across different states can quickly become complicated, but this has made the process much easier for us. The setup was straightforward, and having orders synced automatically means there’s far less manual work involved when keeping track of tax obligations.

Save your money. This company is horrible. There is no customer service number and they just take your money. I spent over $2,000 and they didn't do anything for me. I recommend going else where. I have screenshots too prove it and will be make a full YouTube video on this company.

TaxCloud has been very helpful during our onboarding and sales tax setup process. Alessandro provided clear guidance, answered our questions, and helped us handle important setup details smoothly. Their support made the process much easier, especially while connecting Shopify and preparing our tax collection setup. We appreciate the assistance and look forward to continuing with TaxCloud for our sales tax compliance.

I recently switched to TaxCloud and have been very happy with the experience so far. The pricing is much more reasonable for my business, especially with multiple state filings, and the onboarding process has been straightforward. The TaxCloud team has also been responsive and helpful in answering detailed questions as I reviewed my state filings, transaction data, and reporting setup. Sales tax compliance can be stressful and expensive for a small business, but TaxCloud has made the process feel more manageable and cost-effective. Overall, I’m glad I made the switch and would recommend TaxCloud to other ecommerce sellers looking for a more affordable sales tax compliance solution.

We migrated from a traditional tax accountant handling filings for 23 states, and the switch to TaxCloud has been a game changer — both in cost savings and operational efficiency. Special shout-out to Alessandro on the onboarding team. Our setup was fairly complex (mix of SST and non-SST states, quarterly-to-monthly transitions, gap filings, and a semi-annual state that needed special handling), and he was patient, responsive, and thorough every step of the way. He made sure nothing slipped through the cracks during a process that could have easily gone sideways. The platform works seamlessly with Shopify, and the SST program benefits are significant if you're a remote seller. Highly recommend for any e-commerce brand scaling across multiple states.

We wanted to wait to write a review until after we had used this app for several months. We went through implementation with TaxCloud in February and have now had 3 months of successful tax filings. We've had a great experience so far. It saves us so much time and effort, and the fact that they integrate with SST makes it even more added value to us. Highly recommend.

We moved from another provider after they significantly raised their prices. TaxCloud is not only a better value but the interface is superior. They are a part of SST which streamlines filing for many states. The onboarding process was very easy with TaxCloud helping along the way.

TaxCloud is awesome. Avalara was jerking us around forever with their overseas customer service reps (charged us 3,000.00 for customer servise reps who cannot speak English well) and raising their prices every year for their overall services. TaxCloud is a way better value and everything that Avalara promises -- TaxCloud delivers! When you work with a TaxCloud rep they are somewhere here in the United States!!! I should have moved to TaxCloud way sooner.

We came from Avalara and the nightmare of how complicated the death by 100 different licenses. We were fully expecting to have some of the same games played by companies like this but after having our demo call. We were pleasantly surprised to see straight forward licensing and usage cost that scales. The onboarding team was great and very accommodating as it took us almost two months to get everything in place for TaxCloud to take over our sales tax filing. If you need automation for your taxes and returns, I would HIGHLY suggest checking out TaxCloud first before considering others.

Unfortunately, TaxCloud wasn’t able to fully synchronize the previous months’ revenue and sales taxes, and significant discrepancies remained despite multiple support attempts.

Great onboarding, they make it easy to get up and running. And the cost of this service way out weighs others out there.

I just finished the onboarding process and so far so good.

Doesn't get easier to set up. Streamlined interface and best pricing for sales tax filings, no need to look elsewhere.

This has been the smoothest transition with any app we have used so far. Loving Tax Cloud!!!

Easy to use and way better than competitors in terms of functionality. Highly recommend!

I was determined to do all our tax filings myself, but I got overwhelmed with how every state is different and it took so much time that I really didn't have. I checked out several services and TaxCloud won, both with the service I received even before becoming a customer and in price. Onboarding was easy and now I can do all the jobs I can't farm out, without getting stressed about taxes hanging over my head. This sounds like a commercial but honestly it is exactly how I feel.

Great onboarding. Very easy

Been a good experience so far. Alessandro and Karolyn have been holding my hand through the onboarding process. I was previously paying 5x what they are charging to an accounting firm, so I'm really happy to be with taxcloud. That being said, I've only just finished the onboarding. I'll edit my review if I have a terrible experience in the future. but things are looking good

Coming from Avalara - Onboarding with Taxcloud has been a breeze. Customer service seems to be much better than what we were coming from. Everything is nice and simple!

Starting up a Shopify store quickly led me to the realization that I wanted help with tracking and filing taxes in multiple states. Taxcloud has been wonderful. Their onboarding is very smooth and a specialist walks you through the process and they are available for any questions. They are professional, very friendly and easy to work with. Highly recommend!

really a great service to have

TaxCloud has a great onboarding experience!

Taxcloud has put our minds at ease with sales tax compliance. Filing sales tax each month for numerous states is daunting, but Taxcloud has taken that work load off our busy plates.... and at an affordable price! Their customer service is excellent. You get a dedicated specialist to walk you through the onboarding process. Highly recommend!

Got tired of Avalara raising prices and simultaneously not caring about our business, so in rare form we answered a cold call from Taxcloud. SO glad we did because it's leading to a positive change. Thus far the TC team has been FAR more helpful, presents reasonable & straightforward pricing, and we're looking forward to the partnership.

Very easy to work with and they take care of everything for you.

Excellent customer service! They took what could be complicated and made the onboarding process as simple as possible.

I needed to find a way to get sales tax compliant in several states, but wanted it to be easy and not add to my load as a small business owner. I chose Tax Cloud and so far it's been a great experience. The onboarding was simple. I appreciated having live help during the integration process. I think the cost is very reasonable, but more than that, I love the peace of mind in knowing that all of these crazy sales tax thresholds are being managed and sales tax is being filed and I don't have to have to give it a second thought.

The setup is very easy. The team is very helpful at walking you through the onboarding process. Definitely recommend their services!

I've been loving TaxCloud so far! Out of all the services that I've previewed their prices, software, and onboarding appear to be the best combination.

Super easy to understand, smooth setup... Step by step walk through is highly appreciated and very helpful! Thanks...

Much less expensive than Avalara and much more responsive. Having a US-based team is very helpful.

Then onboarding experience was great and smooth. Recommend Tax Cloud.

Great and fast on-boarding. Very helpful on-boarding call with all questions answers around sales tax and the software!

We have finished the On Boarding with TC and are just getting into our first month with them. So far everything has been easy and smooth. So glad we made the transition.

Extremely easy to use, good customer support, highly recommend.

Incredibly easy to use product. The support is top notch. Greatly helped our business.

Really frustrating, unable to get InTouch with my representative during a crucial time

Terrible support. Replies come once a week, there is no chat, and in the end I cannot even get a clear answer about pricing within a week.

I was using Avalara and it was costing me a fortune. Every time I reached out for support, I could barely communicate with anyone, and I never got any real help. Because of that, I constantly missed payments and filing deadlines. I wish I had found TaxCloud sooner—it would’ve saved me a huge headache. Their team is U.S.-based, English-speaking, and actually helpful!

TaxCloud was AI research and my top choice for tax compliance for our non-profit. Everything has been easy to use and the onboarding process is seamless. Highly recommend!

So far, so good. The onboarding was smooth and clearly communicated. Tax Cloud is doing what they say, filing, monitoring and triggering collection. All clear. Definitely recommend and am finding it extremely helpful!

Smooth onboarding process!

Service is WAY better than Avalara. Zero regrets about switching to TaxCloud so far.

We just started with TaxCloud but the step-by-step onboarding process is incredibly easy and we love having someone very reactive to help us along the way, when questions come up. TaxCloud registered our company with a dozen states + SST states, painlessly. We linked our website with a few clicks... So far I highly recommend TaxCloud.

My goal was simple: let me focus on what I do well (selling) and give TaxCloud the back office chore of coordinating my sales tax obligations. The process has been rather seamless and my stress level has subsided. Thank you TaxCloud!

The service level was superior to Avalara. So easy to understand what we needed to get completed.

The whole process was easy! The emails were timely and the phone call walking me through the process was seamless. I love that I don’t have to worry about missing any filings. I highly recommend this ap.

So far the experience has been great and seamless.

Seamlessly collates the tax data from multiple Shopify sites so we can file accurate returns as a single legal entity. The nexus tracker is very helpful as well.

We've only been with TaxCloud a couple months, but so far it has been leaps and bounds over other services we've used (taxjar, avalara). The biggest differentiator is the service level. We feel very well taken care of, can always get a prompt answer to our questions, and trust that they will make sure we are compliant with sales tax nexus.

We recently engaged TaxCloud and my only regret is not doing it sooner. The onboarding process is seamless through automation. The personal support from Lindsay has been thorough but not overwhelming. She patiently fielded my questions and helped find solutions. TaxCloud is removing my anxiety related to state sales tax.

We have recently switched from another larger tax filing software to TaxCloud and couldn't be happier! We went from a high price tag with very little support or service, to a manageable price point with great help. Great group to work with!

I have been using Tax Cloud with my Shopify store for a couple months now and love it. Onboarding was super smooth. Communication has been amazing. Best decision we have made for sale and use tax.

Super efficient and knowledgable. Very helpful to help our company be compliant with all the state taxes.

We have just completed the onboarding process and our first month filing after switching from Avalara (previously TaxJar) to TaxCloud. We remit sales tax in 43 States. So far, it has been a seamless and pain-free experience. Onboarding was transparent and well-organized. The representative has been helpful and proactive in resolving any issues and providing answers to our questions. The interface is easy to use, as are the reports. The integration itself is more intuitive, as it leverages Shopify Tax. We're cutting our costs in half and getting an upgrade!

Excellent onboarding experience and very affordable tax service.

I have talked to multiple companies prior to reaching out to TaxCloud. Their pricing seemed super reasonable, and the process of enrollment was extremely easy and smooth. Onboarding team is amazing and helpful. I am glad that I won't have to deal with filing my taxes myself.

So far, the onboarding process has been smooth. We have had no issues working together.

I have spent months stressing and trying to decide which company to go with for sales tax. I finally decided on TaxCloud and am SO glad I did. Everyone I have interreacted with has been friendly, helpful, and very knowledgeable. The onboarding process was so easy and smooth- I wish I would've done this sooner. Very relieved that I no longer have to file my own sales taxes AND it was more affordable than I expected. Thank you!

I am so happy and relieved that I finally installed a tax program and that I chose THIS ONE. I spent months doing research on different companies and thought they would all be so expensive and stressful to deal with. Taxcloud has been AMAZING. Everyone I have talked to during each stage has been friendly, helpful, and knowledgable. Onboarding was a breeze. The price plans were more affordable than I expected when connecting to Shopify. Love it so far. And I’m so glad I don’t have to keep filing sales taxes myself- I’ve always dreaded that!

This service is like night and day, heads and shoulders above what we were previously experiencing with our former provider. The onboarding was so clear, step by step, and the menus and flow of how to get things set up were very easy to follow. We had one hiccup with our SST registrations but at that point the onboarding rep at TaxCloud took over and handled everything. So glad we switched!

Tax cloud was fantastic, so easy and fast during the onboarding process. They took all the worry away from me. I would highly recommend using Tax Cloud to handle all your sales tax needs.

Best pricing I could find and great support

TaxCloud has been super easy and a seamless experience. As a new e-commerce owner, I needed an affordable solution to automate/fully handle my sales taxes. The support team has been great, onboarding easy, and filing is a no brainer.

3rd times a charm! I tried working with two other companies for Sales and B&O taxes for my new store. Needless to say, I was more confused about the process and communication was not adequate. Tax Club impressed me from the first meeting! Communication is excellent and they are responsive - even have a phone number to call, which they answer or return the call in short order! Even more important is their knowledge, professionalism and efficiency. it gives me confidence they are experts in what they deliver, anticipating questions and clarifying processes. I'm excited to learn and grow with them! To top it off their price is competitive which I need as a new business owner!

The on-boarding process with TaxCloud was amazing and stress free. All questions were answered faster than I could have imagined. The initial contact with them took literally minutes. Such a responsive team. I can't believe it, this was the best experience I've had with a service provider in a very long time! Looking forward to partnering with TaxCloud!

So far so good! Their Shopify plan provides the SST discounts we were looking for and helps smooth the expensive proposition of expanding sales tax collection as sales grow and new nexus thresholds are reached.

TaxCloud has been professional, streamlined, and easy to use + communicate with. I highly recommend.

So much easier to work with than Avalara! When we worked with Avalara they never responded to our questions or messages. TaxCloud's team is much more responsive and US-based. We also found they understood issues quickly, and then were able to resolve them with less time spent by us. We would highly recommend them to anyone looking for sales tax return assistance!

Onboarding was super easy, and pricing helped a ton specially with Shopify and/or Avalara charging now to collect sales taxes

My onboarding experience with TaxCloud was excellent. The team was incredibly helpful, and the platform was easy to use and follow. I especially appreciated how smooth the state registration process was. Overall, a seamless and efficient experience!

Recently switched to TaxCloud for sales tax reporting and filings. This has been one of the most organized and detailed transitions I have experienced. Highly recommend TaxCloud to any size business. The software is easy to use and learn. Great staff and quick responses by customer service! A perfect app if looking for sales tax reporting and filing.

I can't say enough good things about TaxCloud! Their onboarding process was incredibly smooth, and their portal is user-friendly, intuitive, and easy to navigate — a complete game-changer compared to my previous experience with Avalara. What truly sets TaxCloud apart is their exceptional customer service. Every time I had a question or needed guidance, their team responded promptly and professionally, making me feel like my business truly mattered. It's refreshing to work with a company that values its customers and goes above and beyond to provide support. On top of that, their pricing is highly competitive, making their service an even better value. If you're looking for a reliable, efficient, and customer-focused tax compliance solution, I highly recommend TaxCloud!

TaxCloud has made the process easy to set up and start monitoring our sales throughout different states. I am not a developer but this was easy to set up and easy to manage. Their support team has been very responsive and easy to work with. Very satisfied with the services.

The customer service experience with the TaxCloud onboarding process was great. Our designated rep was extremely knowledgeable and communicative with us.

Great app!

TaxCloud support always gets back quickly and with answers to my questions. A great app for tax filings.

This app is so easy to setup and their onboarding staff are amazing. Can't wait to share with other companies.

I had a terrible experience with a competing sales tax company, so I decided to try TaxCloud. This has been the best onboarding experience I have ever had when it comes to setting up a new sales tax service. The TaxCloud team has been wonderful to work with. Their site is very easy to navigate and understand. So far everything seems to be working great.

The TaxCloud team is very responsive and helpful. Their support team typically responds within a few hours (sometimes within minutes), and they work together to ensure you get the answers you need promptly. The onboarding process was straightforward, even for someone with no prior experience. They efficiently handled everything I needed, including registering in new states (SST and non-SST) and setting up my new accounts. They also took care of submitting the first filings on time, which was a huge time-saver. While there are occasional bumps in the road, they have always resolved any issues effectively. The integration with the Shopify store works seamlessly, and their pricing is highly competitive for small businesses. Overall, I think they are a solid solution for small business owners.

Great App, would highly recommend for any company looking to make the sales tax process much more efficient

The TaxCloud team has been a pleasure to work with, demonstrating responsiveness, professionalism, and efficiency in addressing our inquiries. Among the companies we evaluated, TaxCloud stood out as the clear choice. Their tool is intuitive, straightforward to set up, and user-friendly.

This is our first use of tax filing apps. Great experience with onboarding so far. Each interaction is building more trust. The portal is easy to use and very clear - kudos to the designers. Our hope was that TaxCloud takes off the entire chore of dealing with various state sales tax filings, and they are exactly doing that. Pricing is competitive and transparent. Good experience so far.

Easy and very responsive service. Highly recommend

TaxCloud is far easier to use than other apps we have used to do our sales tax filing. They are very quick to respond to emails which is key for us and their pricing is great. Highly recommend.

Outstanding Tax Service - Highly Recommended We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching. For years, we overpaid, but now we only pay a fraction of what we used to. The onboarding process was seamless, thanks to the support of a dedicated expert who made the transition easy. Not only do they calculate and file taxes for us, but they also ensure we stay compliant. Whenever we have questions, they're quick to respond and are available for a call whenever we need them. If you're looking for a tax service that goes above and beyond, TaxCloud is the way to go. We couldn't be happier with the results!

First this app is very expensive. My main issue is the support and overall quality of the product. Since the new app was launched (they redo the app often) I have not been able to get the app to link to my store and support keeps saying to uninstall and reinstall....

TaxCloud is hands down the best tax app we've used since opening our Shopify store. It's super simple to setup and then it does all the work for you. With that said, the one time we had a question, the customer service team was easy to get in contact with and quick to give an answer. 10/10

We've been using TaxCloud for 4 years. Whenever we've had questions or issues, the TaxCloud team is prompt & effective with their customer service. It's fantastic to not have to worry about sales tax compliance for we know it's in good hand with the TaxCloud team.

TaxCloud has been very useful for our growing business. Knowing that our sales tax reporting is being taken care of properly provides peace of mind for our tax compliance needs. Installing the new App recently went very smoothly making it easy to recommend TaxCloud for your sales tax automation needs!