Misako
Spain
Reviews (6)
We’ve tested several AI chatbot solutions for our store, and has honestly been one of the best support experiences we’ve had with any Shopify app. What impressed us most is not only the chatbot itself, but the team behind it. They are incredibly responsive, open to feedback, and genuinely committed to improving the product based on merchant needs. During our setup, we shared advanced use cases related to our customer service workflow with , Click & Collect order statuses, AI knowledge training, and cart/theme integration. The Chizy team listened carefully, escalated technical issues quickly, and fixed important functionality on our store, including cart refresh issues and order fulfillment status interpretation, in a very short time. What really stands out is that they don’t just provide standard support replies, they actually collaborate with you to make the product better. They took our technical suggestions seriously, reviewed Shopify GraphQL logic we shared, and implemented fixes that made the chatbot much more accurate for our business. The app has huge potential, and if they continue at this pace, it can become one of the strongest AI customer service tools in the Shopify ecosystem. Highly recommended, especially for merchants looking for a team that truly listens, acts fast, and keeps improving. 5 stars from us.
I’ve been using the CedCommerce TikTok Shop Connector, and my experience has been fantastic. The app integrates seamlessly with Shopify, making it easy to sync my product catalog with TikTok Shop and manage orders efficiently. The interface is user-friendly, providing all the tools necessary for inventory and synchronization. What truly sets this app apart is the exceptional customer support. Aditi, from their team, was incredibly attentive and quick to resolve any issues I encountered. Her professionalism and dedication made the entire process smooth and stress-free. Thanks to this app and Aditi’s excellent support, I’ve been able to maximize TikTok as a sales channel. I highly recommend it to anyone looking for an effective and reliable solution for their TikTok Shop integration!
Developer reply ·
Hi there, Here's Kane from Transcy. Thanks so much for your great rating More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Kane Transcy by OneCommerce