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We honestly don't think there's a better shipping insurance app out there. If there is, we wouldn't know because we're definitely not looking elsewhere. lol We've been using SavedBy for a few months now and we can't stress enough how satisfied we are with the app. Creating a claim is super easy, and processing takes less than 24 hours and the claims are always approved with no issues. The support team is great. Peace of mind is key for us and SavedBy gives us just that. Keep being great SavedBy! Thank you SO MUCH!!! The fact that you ended up with SavedBy after other bad experiences with vendors in our space means so much. So happy to provide that SavedBy difference to you :) - Will

Needed GTINs for my products because it was affecting my google ads. At first the process to add them in bulk to all the products seemed a bit complicated and I gave up trying but Dennis was kind enough and offered his assistance to add the codes to all the products on my store and it was done pretty quickly. Shortly after, all the issues I was having with my google ads were resolved and my google score increased as well. I would definitely recommend this app. Bonus point for not having a subscription fee. I can purchase the code as needed.

The support from this app is just terrible! Poor customer service, they don't respond to you after eamiling them several times, but they'll respond fast when they get reported to shopify. I've had the app on my store for over a month now and it has yet to be set up correctly. Support is pretty much non existant now. Will definitely look into another app cuz nobody has time to deal with all this nonsense.

I would not recommend this app at all. After using it for 7 months and only submitted 5 claims, they've decided to change my policy and told me that they were going to deduct $50 from every claim refund on top of what they're already charging me and my customers. The most absurd thing I've heard. But luckily, there's plenty of fish in the sea so I found me a much better app on the app store that doesn't have these ridiculous terms. Keep looking, there are way better apps out there than Insure Shield.

Love the app! Been using it for a few months now and I've had no big issues. Customer support is quick, responsive, and super helpful. I would definitely recommend this app.

Great customer support, very prompt service. The App seems to be working as expected, so far so good. I am pleased.

This app is fairly simple, user friendly, and does exactly what it's supposed to do. I like it so far. I needed some customization done and customer support was always available to help and i got exactly what i asked for. Just wished I was able to do those customizations myself but unfortunately some weren't available in the app settings. Overall, i am satisfied with the functionality of the app. Would recommend.

I've been using the app for about a month now and i am constantly having the same issue where my orders from etsy aren't synching to my shopify store. Which is a HUGE problem to me. I need my inventory to be the same on both platforms. I've contacted support 3 times about the same issue already, they manually fix it every time but why does it keep happening? Sometimes the order syncs automatically, sometimes it takes a few minutes or even hours, and sometimes it doesn't sync at all. It's getting quite annnoying and I'm really considering finding another app at this point because it's enerving having the same issue over and over again especially when you're paying for this service. And their customer support sucks big time! Hi, You started using our app since 1 month and you got the issue 3 times and in that 2 issue are with your product/variant mapping which you had to fix from your side and another time happened due to some server issue. However when ever you have reached out to us we responded promptly and fixed your issues. Also for this reasons you have asked app for 2 months free which is not fair at all. Finally you have asked for the refund and we immediately accepted for that. We are continuously working for betterment of the app. Our support team was available whenever you need. Thanks, ShopList.