The Oodie
Australia
Reviews (6)
ShipInsure has been a very easy integration into our existing Shopify setup. The team truly invests time in understanding your business to ensure everything is configured for success. Post integration support has been exceptional, with no questions too difficult - they check in to help us maximise results and explore new opportunities within our markets. Highly recommend for anyone looking to elevate their post sale support experience and customer confidence!
This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce
As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why: Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team. Happy Customers, Zero Hassles: We haven't encountered a single customer complaint regarding Giftnote. It simply works! Flexibility for Everyone: The option to choose between email or SMS delivery, including timed delivery for the moment of arrival, is fantastic. It empowers customers to personalise their gift-giving experience, adding a special touch with minimal effort. Overall, Giftnote is a win-win for our business and our customers. It allows us to offer a thoughtful gifting experience without adding extra workload, while giving customers a convenient way to personalise their gifts. We highly recommend Giftnote to any business looking to elevate their gifting options!
Developer reply ·
A game-changer for a game-changing brand! We love that Giftnote has helped streamline your operations while providing zero hassles for your customers. Taking the manual grind out of gift messages is exactly why we exist. By keeping management minimal and integration smooth, we’re helping you focus on scaling while identifying gift recipients to drive serious long-term growth. Nick Co-Founder
Fairing has been pivotal in adding additional layer to understanding our multichannel attribution as well as digging into customer insights: from what products they would like us to develop and sell to what specifically they liked about their product of choice. We increased our post purchase survey response rate dramatically since implementing Fairing. We are not relying on email for this specific purpose anymore, but instead all the questions conveniently sit on the post purchase page. Win for our customers as they get one less email into their inbox, win for us as we get more responses and hence more reliable results.
Great app! I would also like to add that the customer support was exceptional, they helped us with any questions/issues that we had. Highly recommended!
Developer reply ·
Hi There, It is always a pleasure to see, when a Customer is satisfied with our applications functions and at the same time with the Support provided in the time of needs. I can speak in the name of the whole OptiMonk team , when I say, thank you so much for these kind words and we are always here for you when you need some help :) Best, Tom OptiMonk Team
Great app, very easy to use and has all the features we needed for our SMS campaign. Customer support is very responsive and helped us with any questions/issues we had. Highly recommended!
