Banda Bags
United States
Reviews (7)
I have been using Comment Sold and giving a try to SoldLIve because Joe has been resolving all doubts and issues all the time. The app is really easy to use and with the new features that they have developed, we will be able to send a notification to all our subscribers every time that we go live, like we used to do with comment sold. I haven't used it yet, but I will come back with an update soon.
Developer reply ·
Looks like there was confusion about our pricing change from 2 years ago. Here's what happened: 1) You were on a grandfathered pricing plan paying $75/month + 3% sales commission 2) We got rid of the sales commission plans 2 years ago and have encouraged everyone to get on flat monthly pricing. With the flat monthly fee, you are likely saving money by not giving us 3% of your sales 3) You are welcome to upgrade to a higher sales order quota during spikes like BFCM and then downgrade afterwards to a cheaper plan. 4) None of our pricing changes were timed for BFCM. We had changed from a sales commission structure to flat fee after the holidays in early 2024. 5) You were not forced to migrate to the new plans. You were still grandfathered in for 2+ years when YOU chose to migrate to the flat monthly fee plan. 6) When you go over the sales order limit, the app continues to work for your shoppers. We just hide the non-essential tabs within the app dashboard. Hope you can understand and update your review. Having said that, we do not work with customers who expect us to continue serving them after leaving a bad review.
Great customer service, the devs are very helpful and knowledgeable about their app.
Very easy to set up! Support help you to go step by step
Amazing service from customer service, they managed to customize the app to work with our modified theme.
Very helpful customer service. We need custom codes for our theme and the developers help us with it to make sure the app works in our store.
I had some issues but support provided me a solution. I recommend it if you make discount son your website.
NO CUSTOMER SERVICE AT ALL. They never read your messages and never answer any problem that you have. I could try the app because I can't make it work properly in my site. Always the same problem. I embeded the app in my website but always show 2 colums, no matter how many colums I program in the app before embeding UPDATE: They just answer me. After 2 weeks... better late than never...
