2nd Story Goods

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

Ben provided excellent customer service! and I usually get great service from this app. There is however a big problem, the app only updates orders on the initial creation - so if you need to update the order in any way - refund or upsell or any kind of customer service - the change will not flow through to QBO. If the app could update existing orders it would be 5 stars - but missing that function leads to complicated often unnoticed errors that can add hours of backend work to straighten out.

This is great app! I needed to set up pricing for my wholesale customers and it only took me a couple of hours of work to get all the prices entered manually. I would definitely recommend it for anyone wanting to set up for wholesalers or just give price breaks.