Cedarcide
United States
Reviews (3)
Kaviyo is a very capable platform. It continues to evolve in ways that add value to our business and most importantly, our customers. We highly recommend!
Developer reply ·
Thank you so much for the 5 stars! We're always looking to continue to improve, to provide you with the best possible experience!
Great support, very thorough
Developer reply ·
Thank you for recognizing the team’s thoroughness. We are glad the support experience has been a strong one. - Ty Bailey | VP of Services
Overall we are pretty satisfied with the Shopify Inbox. There are some additional features we'd like to see, including: -Sending Conversation Transcripts within the conversations -The ability to search within old/closed conversations for emails -The ability to get to an old conversation from the customers page (while there is a link that takes you to Shopify Inbox, it does not follow all the way through to the specific conversation.) Lastly, we've had some trouble with the desktop notifications working some of the time and not others. While the mobile notifications have worked well, most of our users are on desktops when monitoring Shopify Inbox.
Developer reply ·
Thank you so much for taking the time to leave a review here; I'm so glad to hear that the app is working for you overall. I'll be sure to pass along these valuable pieces of feedback to our development team for you. Thanks again! - Brie, Shopify Support
