COMMUNITY LIGHTING & ELECTRIC SUPPLY
United States
Reviews (8)
Been using this for a few weeks. This is an extremely frustrating app to use. Horrible interface. Everything is messed up. Maybe it is because I have 3 to 4 thousand SKUs but this app is a brick. Nothing transfers properly. Too many mistakes. Doesn't flow properly. So far pretty bad experience. Maybe needs a few months. But this is a terrible waste of time. Pricing is messed up on walmart site. Products supposed to go for 7.99$ are being sold in 10 packs for 7.99$ Should be 79.99$??? Extremely Frustrated. Coming back a few weeks later to edit my review. My Review stays the same, but maybe even worse. Keep getting orders through walmart, and the problem keeps compounding. Walmart is taking a SKU for a single item and putting it to a listing of 10 packs. Customer only paying for a single item. Nobody is able to help.
Developer reply ·
Thank you for your feedback, We have reached out directly to discuss your concerns, and can respond promptly to any issues. Or you can contact us directly through the app, we have 24/7 support. Nikki
Just installed. Seems simple to use. Free. support is a click away. No long waiting times. What else can you ask for.
Simple to use and easy to understand. Really happy with my purchase. Customer support gets back to you pretty quickly. Helped optimize my page loading times, and compressed my images without losing quality!! Highly Recommend!! Helped with meta data and alt text. All in one app. All automatically. What can be better????
Overall the app is great. it's free and is easy to use. I used the app to help me see what customers are doing on my site. The recordings are great. It's a new app so they'll need to tweak a few things such as easily delete multiple views at the same time. Sort abandoned checkout, successful order , and abandoned cart more easily. Currently you can sort them, but once you click on one, when you go back, you go back to the original non sorted page. Also if they can show you before hand how long the session was that would be really useful, so that you can ignore anyone who was on the site for 1-10 seconds or however long you deem is not useful for you. I like the app.
Developer reply ·
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there. Wish your business all good!
I used the app to help me build a brands page. was easy to use and the help they provide is very quick. would recommend if you need to build a a page. Its free for one page
Horrible. All the sales channels that shopify offers are so frustrating. I opened the google one a week or so ago. so many problems. Stupidly i thought let me try facebook channel. Spending the half hour it takes to set up the account isn't an issue. It's getting the you've been banned..... Like hello what is wrong with your company. I literally just added some info. I don't know if i did every step correctly but my god...so frustrating. I understand that this wasn't shopify's fault. I'm just letting others no what they can be in for if the get this channel. Update: Totally banned by facebook. They don't let you know why. Very frustrating.
Developer reply ·
Hi there, Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I understand that you were seeing some kind of ban or disapproval on your Facebook accounts in the channel. These are actually decisions made by Facebook directly, and not something Shopify has control over. That being said, I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this. Charlotte | Shopify
Now I don't need another app for my online chat. It's easy to set up quick/automated replies. Also has easy customizable options to match your store.
