Rapunzille
Australia
Reviews (5)
Incredibly fast response by customer service. There was a slight glitch and honestly they responded within minutes during their office times. The app itself solves all of my issues when needing to customise orders for my customers. It allows photo uploads and long text notes and tick boxes. Originally I got someone to code something like this and was no where near as good as this app. I highly recommend this app, no need to wait for someone to change something for you and you save a lot of time and money allowing you to focus on your customers and launch.
Kenn T was very helpful in fixing our companies import issues. Kenn spent 30 minutes or more helping us solve the issue and we are very happy with their communication and results provided.
Currency glitching price on product page to checkout page a per feedback from real USA customers. The price changes at the checkout leading to huge abandoned cart rates for my USA customers. Contacted support and did not hear back.
This app has been great so far and so has the support team. I am still on the trial which is the reason for the 4 star, but it has been great so far and the support team is quick and helpful
website crash from app. website crash from app. website crash from app. website crash from app. website crash from app. website crash from app.
Developer reply ·
Hi, we regret the inconvenience. We are looking into this at the highest priority to see the reason for the crash. We will update you as soon as possible.