← Merchants

TC JAPAN

Japan

Reviews (4)

★★★★★
Shopify

I am genuinely impressed by the exceptional level of customer support provided by this company! A very special thank you to Clara, who went above and beyond to understand our needs and provide a solution that worked exactly as we had hoped. We had a specific request regarding the behavior of our color filters, and Clara handled everything with remarkable professionalism, patience, and technical expertise. She not only resolved the issue but also carefully reassured us that the customization would not interfere with other parts of our store. Having worked with various apps and support teams over the years, I can confidently say that this experience was truly exceptional. What impressed me most was the genuine dedication to customer satisfaction. Rather than simply providing instructions, Clara took the time to ensure that our problem was actually solved. Excellent technology is important, but outstanding people and customer service are what truly distinguish a company. Clara is a tremendous asset to your team, and your company should be very proud of her! Thank you so much, Clara, and the entire team. You have earned our trust and appreciation. Five stars without hesitation. Highly recommended!

on Smart Product Filter & Search · 3 months using the app
★★★★★
Shopify

10/20 Demi from the Omega support team is outstanding. She provided detailed, well-structured explanations to every question and clearly has deep expertise in this area. Her guidance was thorough, easy to follow, and beginner-friendly. Thanks to her help, my understanding improved significantly, and I’m even more confident that adopting this app was the right decision.!!!!! -------- This app is truly amazing, and I honestly regret not using it sooner. With just one click, it prevents images from being copied, and it’s so easy to block specific countries. But above all, the customer service is outstanding — they respond immediately and explain everything with great care. My support representative was Lina, and she provided absolutely excellent service happy to know this app!!!

Developer reply ·

Thank you so much for sharing your wonderful experience! 🌟 We're thrilled to hear that you're loving the app and its features, especially the ease of use and functionality like preventing image copying and blocking specific countries. 😊 It’s fantastic to know that Lina provided you with outstanding support, we’ll make sure she gets the recognition she deserves for her excellent service! 💙 We’re so happy you found us, and if there’s ever anything more we can do for you, don’t hesitate to reach out. Thanks for your amazing feedback! 🙌✨

on Blockify Fraud Filter, Blocker · 7 days using the app
★★★★★
Shopify

this time, dear Kshitija helped us a lot, really proffesional, so fast with everything, kind, very honest, and hard-working person, !! 2024/6/26 This company's customer support was truly amazing. It's fast anyway! And you can see that they are carefully reading the customer's questions. All your questions will be answered thoroughly, so your problem will be resolved quickly and your work will be completed. I think everyone knows that speed is very important when running a shop. I was so impressed with their customer support that I decided to upgrade my plan. Because it's very safe. again we are helped a lot by amazing customer service, Eshan is the best! fast, and solve everything, so safe to use this app! - 【updated 12/6/2024】 Another great experience with quick and efficient support! The team was incredibly fast and thorough—there are no words to express how grateful we all are for their help. Highly recommended app!

on Swym Wishlist Plus · Over 5 years using the app
★★★★★
Shopify

Excellent customer support. i have many things i m not sure about but the customer support team was very quick. sooooo quick! to respond and very quick to fix the issue. it really save my life!(⁠◍⁠•⁠ᴗ⁠•⁠◍⁠) The app itself is easy to learn. Highly recommend!

Developer reply ·

Hello TC JAPAN, We're also glad to hear that our app is easy to learn and that it has been helpful to you. Our goal is to create an app that is intuitive and user-friendly, and we're happy to know that we've been successful in doing so. We're always here to provide you with the best possible service and support, and we're glad to know that we've made a positive impact on your experience. Best Regards, Team Cedcommerce.

on CedCommerce eBay Integration · 2 months using the app