DeathCloud
United States
Reviews (10)
Really good app for updating inventory, pricing information, and much more. Rahul is excellent with assisting us with any integration that our account needs and his attention to detail is incredible.
Trunk is a fantastic tool for all sorts of bundles and inventory management. It has allowed us to bundle products together, whether it be a combination of items or multiple quantities of items, and it keeps our inventory numbers perfectly accurate. Its real-time updates make working with it very efficient. I would highly recommend Trunk if you ever want to group multiple SKUs together and not have inventory headaches.
Really proactive customer support. Jonathan has been very helpful in answering all of our questions. Highly recommend.
Judge.me works great and handles our review system exactly as we need it to. Support is always helpful and quick to solve any issues that we have.
Very helpful customer service that has assisted with everything we've needed so far. The app works great and is just what we were looking for.
Developer reply ·
Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us at support@scriptengine.net, we are always happy to help you.
Samuel was very quick to respond to our questions and resolved our issue accurately and fast. Great customer service. I would highly recommend.
Developer reply ·
Thank you for your review! 💙 It was a pleasure assisting you! 🚀 Samuel
Originally, I had posted a 2-star review, but I am changing it. The billing terms used to say "No charges upto 1000 page visits every month." Which to me and others makes it sound like when there are 1000 Instagram visits through this app per month, then you will be charged. It's actually based on impressions that the app is shown on your website. Their billing terms now list it as "store impressions" which is no longer deceiving. The app works well and looks good. The only reason I now wouldn't give it 5 stars is because there is no analytics within the app. You have no idea how many impressions it's made in the month and are operating on the honor system with the app developer. I want to see proof that I've hit a billing threshold rather than going about it blindly. Also, the direct center of the Instagram thumbnails is not clickable, which is very inefficient.
Sarah has been extremely helpful so far with helping us set up our menu. There was some weird formatting going on, which she and the dev team were able to resolve quickly. This app has improved the quality of our navigation menu tremendously.
Beats all other integration apps for 3rd party seller platforms that we've tried by a mile. Their customer support alone is incredible, and their app is well thought out and solves problems that we've had with other apps. We also requested a change to our account and the development team was able to fix and apply the change within 24 hours. Highly recommend this app and developer.
This app is helpful and the devs are willing to make changes as we need. Jennie is great at communicating and is always able to resolve our questions/needs. Would recommend!
Developer reply ·
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!