HOVSCO
United States
Reviews (7)
As a Shopify merchant, I've been partnering with Xcotton for almost a year, and the overall experience has been excellent. The after-sales support is very comprehensive: customers can apply for compensation themselves after an order is completed. The system also offers a "Shipping Guarantee" feature, effectively reducing refund disputes caused by lost or damaged goods. It's very suitable for cross-border merchants, and customer satisfaction is also higher.
I was asked by my superior to install a loyalty app in our store. After trying out tons of apps on the market, I found that the BON Loyalty is the most functional and most affordable one. Even when I was on trial, they were so kind to help me with all kinds of questions, which cleared out my concerns and made me towards a subscription. And during the several months I used it, I encountered some questions, and their support team is always here to help with a super nice attitude. Even if they cannot give an exact answer to the question, I could just simply grant collaboration access to their dev team and they will help out with the issue. Hands down to their service!
Developer reply ·
Wow, we just noticed the fantastic 5-star review you left for us! 🌟 We wanted to take a moment to express our sincere gratitude for your support and positive feedback. Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love. Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future! Liam BON team
The customer service is very patient to solve the problem, the service provided is very good, and the app can also meet the needs
good stuff easy app to use for a quick pop up banner. Hopefully their isnt too much bloat added to this
The customer service is so good, and the layout shows beautifully. The app could help you create the addon section, frequently bought together section and cart page and thank you page, it's powerful!
Developer reply ·
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team.
I like the pagefly, i can produce many useful pages on our shopify store, can also the customer support, especially tuble, she is very patient and professional,They have good experience with PageFly and are always ready to help you when you ask.
Developer reply ·
我衷心感谢您的评论。 您的反馈对我们意义重大,我们将尽最大努力值得您的信任。 我们一直在不断努力,提高产品和服务的质量,用实用的价值来回报您的信任。 如果您需要更多帮助,请随时与我们联系。 PageFly | Kate - Customer Success Manager