EcoMedicShop
Austria
Reviews (6)
Quick and helpful support
Developer reply ·
Thanks for your kind review! Best regards, The GoodApps Team.
Amazing tool. Fast support.
Developer reply ·
We’re grateful for your kind feedback — especially your shoutout to our support team! Best regards, The GoodApps Team.
Romar N. was very fast and competent. He helped with my very specific problem and was nice enough to make sure that everything was working the way I wanted it to. The plugin works as intended even with exceptions for free items. I am impressed by the speed of the support team and will for sure contact them again if I have any issues regarding this plugin.
Thanks to Jena and the technician Dinh Trong Linh our issue was solved fast and professionally. I really did not think that they would solve my issue this fast (under 24 hours) and to be honest, it was kind of our fault that the issue even occurred, but they still helped us to resolve it and stayed super nice. The explained what went wrong and solved our chaos in the background. I am super grateful for the perfect support. I already recommended this plugin so often and it is always worth it. Just amazing. Thank you guys.
Developer reply ·
Thank you so much for your 5-star rating! We are so glad to hear that our team member Jena and technician Dinh Trong Linh were able to help you solve the issue. We appreciate your recommendation and your kind words. It means a lot to us. Many thanks!
If I could give more than 5 stars I would definitely give them more! It is the second time I got help from Jonas and Nguyen Tien Hau and they once more made this an outstanding experience for me. They did not just solve my problem (I couldn't figure out how to switch to the business registration form instead of the Shopify standard registration form), but exceeded my expectations and went one step further and style my contact form for me in the design pattern of the Webshop. I am so blown away by this service. I always recommend them and if I ever struggle I will 100% ask those two to help me.
Developer reply ·
Thank you so much for your 5 star rating and positive review! We are so glad that Jonas and Nguyen Tien Hau were able to provide you with an outstanding, helpful experience and an extra step of styling your contact form in the design pattern of your Webshop. We really appreciate your kind words and are so glad you’re recommending us to others. Thanks for choosing us!
Great support from Nguyen Van Huan, the programmer and Jonas, the support agent, who made everything work smoothly.
Developer reply ·
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there. Wish your business all good!
