Production Hut

Hi there. Leo speaking, the app founder. If you're a legit review, i want to let you know it works without needing any support, you simply have to enable one setting on Shopify so people can download the files they've purchased right after checking out. In fact you've got several ways to do that (they will all work). 1st option : go on your theme editor and edit your "thank you page". From there you can add an app block. Add this app block. 2nd option : go on your theme editor and edit your "status" page. From there, add the app block too. 3rd option : go in your Shopify settings then click on Checkout. From there, you can enable the 'post purchase' page which is another different page where people would have the opportunity to download. If you do all 3 things AND if you enable the emails, then your customers will have 4 changes to download your files. Everything is built-in Shopify and has to be enabled on Shopify and the support is only there to guide you on how to do that (but if you already know how to use Shopify its pretty straightforward). This being said, honestly, i'm not sure this person is a genuine person. It really looks like some competitor paid someone to leave a 1-star review on my app. Reason behind that? At the time I'm writing this reply, he left bad reviews on my app and on Shopify official app which are #1 app and #2 app for keywords such as "digital product" on the app store. I'm including a screenshot https://ibb.co/s9hPGqj I would not be surprised if this shop was a friend of app #3 or #4 fsince it does not make any sense to leave such a harsh review (without even contacting me once) given how easy it is to use my app (you can read all the reviews about the ease of use) And to everyone else who've read that lengthy reply, you're a bloody legend and I hope you're having a great day ahah --Leo