Duckies-shoes
Australia
Reviews (4)
Our app stopped working momentarily on a Sunday. I reached out to support and they were extremely responsive & had the issue fixed within an hour, plus gave us a credit. App has also worked really well for us needing to offer different discounts to different regions, would highly recommend.
Horrific customer service. only available between specific hours and seldom are they monitoring it in these hours..
Developer reply ·
We’re truly sorry to hear about your experience with our support team. That’s certainly not the level of service we strive for. While our support is available during specific hours, we aim to respond as quickly as possible within those times. We understand how frustrating delays can be and we’re working to improve our responsiveness. Thank you for your honest feedback; it helps us get better. Best regards, KaktusApp team
The App works really well, instantly increased our AOV. and the customer service is super fast and attentive!
