Jenni and Janki
India
Reviews (4)
I find this app amazing to fulfil my what's app related requirement and also to track Facebook, instagram and email at one place. Support is superb.
Developer reply ·
Hi Team Jenni and Janki, Thank you so much! We’re thrilled that DelightChat is helping you manage all your channels in one place. It means the world to us that you’re loving the support too. We’re here for you whenever you need! – Balaji from DelightChat Support Team
worst support. No support received after multiple follow up
Worst service Fake weight discrepancy, I am selecting Air service and also fastest to give good service to our customer, but product not getting pickup even after several follow up and they always ask to wait till evening. And they don't have customer service after that. For fake weight discrepancy I am moving to consumer forum, even in Image provide by courier service provide our parcel clearly visible, size is smaller than 4*6 inch courier slip still they charging higher volumetric weight. waste of time being with ship rocket. I will also make reel for the same and post across social media and review for service.
Developer reply ·
Hi! That's not what we want you to experience and we are sincerely sorry. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB
