Rachel Flam Design
United States
Reviews (6)
Fantastic customer service and great app! Just starting to use it but my goodness it offers everything I could ask for!!
Developer reply ·
Thank you so much for your amazing 5-star review! We truly appreciate your kind words; your feedback means a lot to us and motivates us to keep improving.
Have been using Shippo for YEARS and have tried others as well as directly thru Shopify - nothing compares. LOVE Shippo!
Developer reply ·
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
Just got this app and am playing around with all the features. Very interesting and SO many options! Customer service is fantastic! Noor and others have been super responsive! I just got off a call with Noor who explained things to me in depth (for some reason I couldn't wrap my head around a few things on my own...). He spent time explaining my best options for my store and we didn't end the call until I completely understood everything! Can't wait to get this going and see how it affects my sales!
Really liking it! Customizable and has features I need!
INCREDIBLE customer service! Fantastic email provider with so many capabilities! Moved from mailchimp and never looked back. Worth every penny. Klaviyo - please keep hiring amazing customer support people as you have been. Wishing you lots of future growth! Just don't let getting bigger get in the way of your fantastic customer support
Developer reply ·
Thanks for the incredible feedback! We're thrilled you find our customer support fantastic and Klaviyo worth every penny. We appreciate your loyalty after moving from Mailchimp. Rest assured, we're committed to maintaining excellent support as we grow. We're here for you whenever you need assistance.
I'm not 100% sure yet if this app will work out for me but one thing I can say is the customer service is superb! I needed help setting things up and they got back to me within a few hours, added some special code, and made things the way I wanted them. Communication back and forth was very good and I can definitely say that the customer service is great even if I don't end up using the app.
Developer reply ·
Thank you for your kind feedback, your words are very much appreciated. We really appreciate you being a customer. We’re here for you anytime. Have a great day!
