Diane Hill

I would not recommend this app to anyone. They put me through a really awful experience where they completely disrupted two of my sales pages just before I was due to go live to thousands of people. They published a page on my website without my consent and made drastic stylistic changes that left the page looking like a total mess. All of this was done without keeping me updated in chat. They simply went ahead and started editing without letting me know what they were doing. I had to send countless messages asking them to revert the page and received very little communication in return. In the end, I removed their collaborator access and had to fix the mistakes myself. I ended up launching to my audience 30 minutes late, which created additional customer service issues and unnecessary stress at a really critical moment. I cannot stress enough how disappointing this experience was, and I would never allow them access to the backend of my store again. Edit after reading their response: Removing collaborator access was not the reason they were unable to fix the issue. It was my absolute last resort after repeatedly asking them, through countless one-sided emails, to stop making changes and revert my website while they continued editing my live store without responding to me. My pages had become so disrupted that I could not launch at the scheduled time and had to delay by 30 minutes to thousands of visitors. I removed access only once the site was finally back to an acceptable state, so I could protect my store and complete the final fixes myself. No business owner should ever have to take that step just to regain control of their own website.

This app is simply incredible, with incredible customer support to match. I am an artist with a shopify store selling art materials (diane hill), and I also wanted to launch an online painting course. I feared I would have to use another platform to do this, which I really did not like the sound of. But by using Tevello the course becomes a shopify product! Which meant that when I launched, many people were able to add lots more physical products to their order and it was very easy to upsell this, with everything being in the same place! I also like to handle all my payments in one place and keep my customers on my website. The app is much more affordable than the larger platforms and I think it is a no brainer for anyone with a shopify store who wants to sell courses. Several students have commented at how great the course looks and performs, it does everything I could have ever wanted! The app has the best customer service I have ever experienced, the developer goes above and beyond to help you and has made me many custom tweaks when I ask for them - so everything looks and feels exactly as I want it to. I launched my course November 2024 and gained 250 new students within two weeks and did not get a single complaint about the course interface/videos/performance etc. I can't wait to make more courses with tevello!

Really great app and excellent customer service, you can book a zoom call anytime you like and they resolved all of my queries and helped me over the call.

I have been addicted to this app! Reveals a lot of insight, incredible :)

We used this app to add custom filters to our product category pages. The app is very user friendly and we had great customer service from Julia to help us with customisations.

My mind is blown with this app, this has saved me DAYS worth of work with just a couple of clicks. Worst thing is that I didn't know sooner. I am using it for both my Etsy and Shopify stores. The best thing about it is that you can transform any shopify listing into an Etsy listing with a couple of clicks, and vice versa. The hours this app will save me!! I also sell phone cases and the variant list is huge, so vela makes it super easy by using the profiles function to create a master profile of all my variations which will then apply in seconds to any future new designs. Customer service is incredible, they even got on a call with me when I felt really stuck so I definitely feel supported. Thanks for developing a great time saving app :)

I can't recommend this app enough, it is exactly what I wanted and MORE! The customer service is absolutely amazing, they responded on live chat immediately and took me through the whole thing and just did it all for me! They styled everything to my exact colours, fonts and branding and even styled beyond that with my niggly specific requests. So now I have an embedded app that looks flawless on my site with all my brand fonts and colours. Amazing!