Lockhart's Authentic

We needed a quick solution to add a required checkbox to a subset of our products that ship separately from all others. This became necessary because some customers were not seeing or perhaps reading a note to that effect. The required checkbox confirms their understanding before one of those products can be added to the cart. The reason we are leaving this very positive rating is that the app's support rep (Julie) responded immediately to assist us in implementing what was needed, including custom CSS code, and did so professionally.

The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.

Support Rep Jeorge KV was excellent!