Kurasu Me
Japan
Reviews (5)
Han helped us navigate through a visual glitch combined with UI updates we weren't aware of- Han explained issues with great patience and kindness, suggesting solutions with resources and visual aids which de-tangled our confusion quickly. We are in the process of improving our post-purchase CRM and Judge.me will continue to play a huge role in the success of it. Thank you so much again Han :)
Just started using it, but will update my review once I've setup some campaigns!
If you're manually e-mailing your customers whenever you receive new stock, you're doing it wrong. Hands off approach with a great template editor and Klaviyo (or Mail Chimp) integration to capture new e-mail subscription leads which is a bonus. Matt was great in supporting us for the install!
I agree with the other negative reviews popping up. I'm leaving 3 stars just to say thanks for the while we have the free plan, but no more. We have used the free version of Yotpo with great success but as a growing e-commerce store the added functionalities are a must. The Starter plan - $25 /month only gives you incremental features, then it goes to the Pro plan $399, Powerhouse plan $699/ month, an extremely steep and unrealistic increase in prices. Ideally we would of loved the Pro plan functionalities but weighing the cost benefits, we've decided against it which is a shame. We're now using Judge.me, although the interface is not as sophisticated as Yotpo, they provide most of the functionalities we were looking for, amazing support, and they are constantly adding new functionalities listing to user feedback. That's how a app is supposed to be. The price point - $15/month is no where near what Yotpo asks for.
After trying other the tracking apps in the Shopify app store, (Tracktor/ Trackr) AfterShip is the best in terms of versatility and customization. Now I can easily see where all my packages are on a single screen and I especially love the auto e-mail notifications to customer. This app is a must have especially if you have a international presence. www.kurasu.me
