Ourkids
Egypt
Reviews (6)
It's infuriating that I can't give this ZERO stars. This app is an absolute disaster. Every time I enable it, something else in the theme breaks. First, it was the Add to Cart button—just a grey screen and endless lag. I contacted support, and they claimed to have fixed it, but surprise—they didn’t. After some time, I foolishly gave it another chance, and this time it completely ruined the menu. This is hands down the worst Shopify app I've ever installed. I'm beyond frustrated that I subscribed for a whole year!
The support has been very instant with their replies Abdelrahman takes all the time to understand my inquires and solves the problems in no time.
Awesome app and great customer service (Jananee)
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Support team is very helpful, I had a request and they made it within 24 hours. thank you!
Developer reply ·
Thank you for the amazing feedback! 👏😊 Our support team is here for you 🙌. Delighted to hear the app's running smoothly. Feel free to reach out anytime! 👍
Customer service is great, they always reply at almost no time and they're always there to insure everything is working perfectly
Loved everything about this app, customer service is extremely helpful, customer service responsible went with me on a call for more than 30 minutes trying to solve my problem.
