Green Genius
Australia
Reviews (9)
Been using since Stocky sunsetted. Latest version has made it 5 stars. Really good now Dev has made a few changes and they are super responsive with updates and support.
Does what it says and does it well. Adds missing tags and rewrites bad ones. Bulk processing to save time
Very good app, does what it says. Support is excellent too, help me fix other issues with old apps.
Excellent app and does what it says. 7x ROAS so far
Has promise but is poor. Its most certainly is NOT automated and requires significant input. Also full ad customization isn't available. Avoid
Developer reply ·
Thanks for the feedback! Blend AI works best for brands that are ready to put in a little effort to see big results. If you're looking for a magic button without any input, we’re probably not the right fit. Best of luck!
This company had turned into a joke. Basic functionality doesn’t work, zero support, contact numbers that don’t exist, and impossible to get hold off. Will be uninstalling as soon as I can find replacement. I would avoid at all costs.
Developer reply ·
Hello Green Genius, your feedback is really important to us. We're truly sorry to hear about the issues you encountered at the start. A few months on, we're really enjoyed working with you on a solution and look forward to continue our partnership. Let us know if we can be of further assistance at any point! Best regards, Team Starshipit
Was willing to accept extra fees, hidden charges, packages not getting delivered, squeezed for more money.... But the final straw is when it just stops working altogether and no one can buy anything from your store thanks to them. Avoid
Absolutely rubbish app. Blocks integration with any other shipping service and only allows shipping on standard Auspost sizes. Which means if it’s a large item your customers can’t buy it. Support is also rubbish, nothing better than waiting hours while you lose customers. Avoid
Developer reply ·
Hi Green Genius, Sorry we fell short when you reached out! While we don't currently have an after hours support team, we do pride ourselves on responding quick smart when we're online. Our app doesn't block stores from connecting other shipping services, but rather the issue here is you are trying to connect to an independent company called "Interparcel", which is not a service provided by Australia Post. You can check out the Interparcel website and download their app to connect your store to their platform. The TCC app can certainly support businesses who ship oversized or heavy items however you do need the right Australia Post contract for this capability. Shipping can be a confusing space! We’re happy to provide further guidance, even if you’re no longer with us so reach out anytime if you need. In the meantime, we have issued a full refund. - Team TCC
