The Unemployed Philosophers Guild
United States
Reviews (6)
Setting up the survey was easy and Jason, who responded to my queries, was very responsive and helpful. The design of the survey for our customers is also very user-friendly.
It does just what it says and helped us a lot. its slow, but that's because of Shopify's API rate limits. if you're just patient all the fulfilments propagate perfectly. Julien is very responsive and will help you fix/adjust anything with it. thanks!
I had this installed for two weeks. The app does unexpected things such as updating images on Amazon listings that you've not linked by sending your Shopify images to it. It also started creating skus for things I had not selected, and listing them for sale on Amazon automatically. I had not linked Amazon Mexico, but it started creating live listings within Mexico and listing them for sale. Unexpected behavior is a death knell to an Amazon account. I had not set these things up within the app, and there were no options in the feeds panel (where it was coming from) to stop it. When I asked Olivier over support how to make these things stop, how to unlink Mexico if I have never linked it, and how to make it stop updating images, he told me that these things were not happening and I had nothing to worry about. That's when I uninstalled. I don't write a lot of reviews, but staring at the warning on my Amazon main panel that my account is in danger of being shut down because of all the Merchant Fulfilled orders I had to cancel prompted me to warn others. This app could result in a loss of your account.
Developer reply ·
We are so sorry for what happened to you, but by default, other marketplaces such as Mexico are not enabled. There are a bunch of options, including enabling or disabling the marketplaces/countries in which one your want to sell. The App is the most comprehensive fully Shopify integrated App on the App store not requiring external solutions to work. Maybe, because of that reason, and because we didn't exchange longer about your needs, this misunderstanding happened.
I needed a quick welcome popup offering a discount for email subscription. this app let me do it easily, customizing all aspects of the process and synced immediately with Constant Contact. I set it up in 20 minutes and its been running super well since - over 100 signups in one day.
Developer reply ·
Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
it's an excellent app for the price - it works well and the support is responsive and helpful even a couple of years in. We've been using it for at least 2 years now.
Developer reply ·
Hi Thanks for leaving a review and we're glad the app is working well for you! Thanks for your comments about our support team as well. Kind regards Eastside Co
Works so well and they've super responsive to questions, suggestions and customizations. They adjusted it to our needs quickly, within a complex, responsive web environment. Great app, great support.
