Christiania Glasmagasin
Norway
Reviews (10)
No analytics board. Outdated interface.
The app is really slow. Loads forever. But the team said they would have a look at it. Quick reponse from the wishlist team so support is good!
Developer reply ·
Thank you for taking your time to submit review and sharing your feedback, Our team will definitely check into your concern and will catch up on progress on this matter via email.
Developer reply ·
Thank you for your 4-star rating! ⭐️ We truly appreciate your support. We always strive to provide the best possible service, so if you have any feedback on how we can improve your experience, we’d love to hear it. Please feel free to reach out anytime - we’re always happy to help! 😊
Developer reply ·
Thank you for your review.
Easy to use!
Developer reply ·
Dear Christiania Glasmagasin, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Juphy’s AI Agent efficiently manages the majority of our inquiries related to kitchen appliances and tableware, helping our website visitors find what they need more quickly. Initially, we expected training the AI to be a time-consuming process due to our extensive product catalog, but it turned out to be surprisingly quick and easy. We particularly appreciate that it only escalates special cases to our customer support team via email, reducing our team's workload. Additionally, we customized the chatbot to communicate in Norwegian while still supporting responses in 98 languages.
Developer reply ·
Thanks a lot! Delighted to hear that training was easier than expected and that you're happy with Juphy's multilingual support. We’re glad it’s making a difference!
