The Whitworth Art Gallery

In the end couldn't quite get this to work as needed but we had very specific requirements and a very tight deadline due to a limited edition artist print launch. The team was incredibly helpful and walked me through the different options and offered to build functionality to work around what I needed but unfortunately due to our tight and sudden deadline there wasn't time to sort it. Hopeful this will be perfect for future launches with more advance notice to help us and the app team build something for us.

Installed the free version to get an invoice with the requested information and vat breakdowns for a wholesale customer. It's a bit fiddly but once you figure out how it works it's super useful and has endless customisation options. I needed assistance getting the detailed per product line VAT breakdown and Sreelekshmi on the chat was super helpful and we got it sorted in minutes.

Great support experience and customer service

Good thus far. We found Shopify's own reporting for the PRO plan quite lacking but Report Pundit appears to have what we need(although we still need to figure out why Shopify itself doesn't have a featre to distinguish between AMEX and other card payments). We had an issue pulling through the data for card payments so contacted Report Pundit's customer support and they sorted it right away. Very helpful.

We're in a mad rush to launch our shop and have some items for pre-order so installed timesact. Since our site is highly customised we had an issue getting the right colour for the "ribbon badge" on the products. Contacted timesact support and got a reply in 10 minutes. We granted collaborator access and Princess from support sorted the customisation straight away! Very pleased with the customer service and the app overall is really easy to use.