1TruTree
United States
Reviews (3)
Very easy to set up and configure. It had collected and preserved my business messages until I was able to access them. Now I can respond with ease and get an immediate response from my global suppliers and contractors.
Excellent customer support was my #1 selling point. They responded timely and provided detailed instructions to guide me through my panic state as my orders came in, and I was afraid I didn't have a variant. Ray and Fab carefully guided me through the process of finding the right variant and resolving other issues so that I could place my order timely. I only wish there was faster, inexpensive shipping and I could see whether I'm in sync with their hours of operation due to the GMT time difference. I look forward to learning more.
Frankly, Tidio is amazing! They're going to save a lot of merchants from the "crash and burn" cycle because they have so many different options for the customer. My only pet peeve is that I have yet to merge with Facebook messenger - I set it up, but it's not functioning. I ended up having both messenger and "bot" on my homepage. However, I hope to fix that soon. Great job guys, but help me out with my messenger issue, please. Thanks.
Developer reply ·
Thank you so much for the review! My colleague Maciek sent you an email regarding the Messenger integration. I am sure, we will get it resolved quickly :)