Mermaid Haus Jewelry
United States
Reviews (14)
The best app! There is a lot of different features for your store. The customer support is amazing as well! Always getting back when you need them.
The app looks great, however be prepared for it to take an hour to sync. I only have about 50 products in my store. Just to create one offer it has taken about 30 min and has not even finished. It is also very confusing how to set up because it simply doesn't work. to enable it.
Developer reply ·
Thank you so much for taking the time to share this review and we are deeply sorry for the bad experience you had with the app 🙏 50 products should be synced pretty fast so it seems that there was a temporary glitch on our servers, or an issue specific to your account's data. Unfortunately for us, you uninstalled the app without giving us a chance to further investigate the issue. We also tried to reach you after that but we are still waiting for your response. Once again, we apologize for this bad experience and we would be grateful if you could give us a chance to have a closer look at this issue and make sure that everything is working properly. Cheers!
This is THE app! I love this app so much. Its editing portion is so easy and clean to use. I have used the blank template version for other liquid codes on shopify and it's been a life saver. It is a bit pricey for email templates and editor, however it is definitely worth the price. 10/10
Developer reply ·
Thank you so much for the review. Happy to hear you find OrderlyEmails easy and clean to use! 🤩 Kind Regards, Sarah / FORSBERG+two
Was an amazing free app while it lasted. Easy to navigate! However, just recently it has been heavily compressing images uploaded through the email. I used to have fine crisp images, now they are so blurry. Hopefully I can find another email editing app.
Developer reply ·
Thank you for getting in touch and letting us know that you've come across this issue with heavily compressed images. We’re happy to report that we isolated the issue and have now fixed it! - Clare, Shopify Email
App is great and does what it is intended to do. However I wish there was a way to integrate with shopify email to send more customized back in stock emails. Or more of a template we can edit within the app for the paid version. The one given is very basic, generic, and doesn't really give you a preview of what your editing. You have to send a test to yourself constantly for every little change to see what it looks like. It would be worth actually paying for if there was an better option for this.
The app just causes way too many problems on my site. Its' a great concept and worked for the time being. EDIT: I downloaded this app again, because the other app was a little too much. I don't know what happened, but it has been a nightmare installing this. The first time I installed this a year ago it ran smoothly during the initial set up. Now I tried to install it again, thinking it would be fairly the same and easy. NO... thier pages are missing, links are not opening up what they should and their FAQ is no help.
Developer reply ·
We are sorry that you had this experience. Our team is working on the issue and hopefully it will be fixed soon.
I absolutely love this app for my business! The customer service is great, needed some help and they installed the code for me very fast. Also got to personalize it a bit!
Developer reply ·
Thank you very much for your great & wonderful feedback, It puts a big smile on our face. We are grateful to have a client like you. :) :) For any queries, feel free to contact us at support@scriptengine.net, we are always happy to help you.
I just added this to my store. I wanted to start off with the free plan with 5 requests a month. I was setting up everything and noticed I have to pay $19.99 a month to be able to let my customers exchange for other products. That seems a little pointless to me and does not make any sense. If you are going to allow up to 5 requests (exchanges and returns) for a free plan, shouldn't that include any EXCHANGE? or at least offer a free trial? I will be switching to another app unfortunately.
The app was confusing to me at first, but i just contacted customer service. They were so quick to respond and helped me out so much! Everything looks great and organized now. Thank YOU!
Developer reply ·
Thank you very much for sharing the great feedback with us, It means a lot to us!! For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.
Great app, but needs work. The app is great however it apparently does not work properly with discount codes. Which is a deal breaker for me. I have a cart conditional going ( spend a minimum and get a gift free). However if someone enters a discount code and the minimum goes below it will still leave the gift in there. This defeats the purpose of the app. Contacted support and they basically told me "hands are tied, sorry". So this app will probably be deleted within the week, sort of useless now.
Developer reply ·
Hi Mermaid Haus Jewelry, We're sincerely sorry to hear about your bad experience with our app. We always try our best to improve the app everyday, and it is truly sad that it couldn't meet your demand for now. Since Shopify blocks app to intervene any query on their checkout page, your case was truly a rare case that our app hasn't seen before. But thanks to you, we are now aware. Which is why, the WizzCommerce team will continue researching and finding more solutions for this issue in order to prevent it from happening in the future. We'll definitely announce publicly when we release the update to fix this issue later. Hopefully, we'll be able to meet your requirement when you need a promo app in a near future. We wish you all the best for the future ahead!
The app is pretty great, customers seem more enticed to buy. However the plan pricing is INSANE, well for a small business. What they offer for each plan is not worth the cost. $50 to $500 A MONTH? for just a "vip program". Might be switching to a new app that is worth the cost.
Developer reply ·
Hi there, Nicole from Smile here, Thank you for taking the time to leave us feedback. We are always looking for ways to improve and be supportive of small businesses. I hear that you are finding Smile to be too expensive, and I want to explain a bit of our pricing structure to provide some clarity. We offer a Free plan that includes our Points and Referral programs. Small businesses are able to stay on this plan indefinitely as long as they have 200 orders a month. We made this plan with small businesses in mind, so that they can start growing with loyalty at no cost. Our paid plans are priced based on features. This means that instead of punishing businesses for growth by basing our pricing on customer or order counts, we offer more advanced features on higher up plans. That being said, I can see how if you are looking for a specific feature, like VIP, that is only available on our Pro Plan, the pricing can look a little daunting. However, it is totally possible to run a successful loyalty program without VIP. And, we typically recommend merchants remain on lower plans, until they see enough returns from their program to justify an upgrade. I've reached out to you via email so that we can make sure that you are successful on your current plan and help you grow your business! I've also offered a free trial of any of our paid plans. Please let us know if you have any other questions or feedback. We are here to help!
App is ok so far. However it is insanely complicated to understand. A lot of outdated instructions so it is basically no help. Contacted support.
Developer reply ·
Hi there, Product Manager of HulkApps here. Since our app is heavily customizable, and we are extremely careful not to impact any existing code. Our Support team is more than happy to help implement our wishlist button on your store. Please reach out to us at help@hulk-support.com and one of us will surely help you. I completely understand how incredibly frustrating it can be to entrepreneurs, that is why we are also going to launch explainer videos very soon, but you know these things take time. Until then, feel free to reach out to us we have 24/7 support available. Kindest regards, Shruti
There is a bug or something wrong with this app. I have been trying to connect my shop with pinterest. However it is a continuous cycle of going to connecting the page to logging in, back to connecting. It NEVER connects. I cleared cache & cookies, tried a different browser, restarted my browser, uninstalled/reinstalled the app. Nothing works. Shopify tried their best to help, however this is on pinterests end. I contacted pinterest however, they basically told me to do everything I already did. I guess I will just uninstall this app and not sell on pinterest.
I installed this app the other day. There is no instructions on how to add app to site or anything. Their customer support is non existent.
Developer reply ·
Hi there, You may be mistaking this app for some other app. You contact us at 5:47 am and uninstalled it at 5:61 am. You can also message us at admin@staqlab.com in case you have any additional queries around this
