Izzy Knits
United States
Reviews (3)
I've been using this app for more than a year now and love it. I wouldn't say the app is always intuitive to use, but the customer service via online chat is excellent...very quick to respond. Every time I've reached out, they've helped me solve my problem within minutes (never more than 30)! The app itself is an incredible time saver. I recommend it to anyone hosting two shops (Shopify & Etsy) at once.
So far, I'm thrilled. I just started using the app a couple of days ago, so I can't review it's full functionality yet. But I can definitely review the customer service! I've sent three emails with questions and got answers to every one within just a couple of hours. I really appreciated their prompt response, and my app is now all set up and ready to go. Bring on the reviews!
I've just started using the app and I'm thrilled! It's allowing me to offer customers options I've long wanted to offer but didn't know how. I had a few installation questions, and was very pleased with how promptly customer service responded to my questions. Apparently, my Shopify theme makes installation a little tricker, and my rep Abby went above and beyond to help me with the install. So far, I'm very happy with my decision to add Infinite Options to my shop.