Pulled Home
United States
Reviews (3)
A difficult company to work with and not very accommodating when it comes to issues with the app not being used.
Developer reply ·
Hi Mike, Thank you for taking your time to leave a review on the app store. Our refund policy regarding app charges aligns with that of Shopify, that being that app charges are non refundable. However, we understand that each situation is different and we are always willing to go the extra mile to support our merchants. Unfortunately in this case you had the app installed many months past your use date that seen us unable to issue a refund or a credit. I understand that you are a seasonal store and I have reached out to you personally to understand if there is anything more we can do to support you. Kind Regards, Sam
Really great customer service and support! Reinier was a big help tracking down the issue. Although it took some time, he was able to get it resolved.
Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.
Developer reply ·
Thank you so much for your kind review. We really appreciate it! 💖
