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Happy Crafting UK

United Kingdom

Reviews (10)

★★★★★
Shopify

Bambuser does have a very strong reputation, holding a 4.6-star rating on G2 and a 5.0-star rating on the Shopify App Store. Unfortunately, no one showed up for my scheduled Bambuser demo and I haven't received a follow-up. Very disappointed.

on Bambuser Video Shopping · 6 days using the app
★★★★★
Shopify

I have tried many similar whatsapp app in Shopfiy, none of them was working well. So lucky, I came across to find Moose. This app is easy to set up and use. Working very well. Highly recommend.

Developer reply ·

Hello Happy Crafting UK, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. We're here to help in any way we can!

on Moose WhatsApp Chat Button · 39 minutes using the app
★★★★★
Shopify

It is a very good app and easy to use. Emma was perfectly helping me to sort the problem. Five stars customer service and highly recommended this app.

on REZ Preorder, Back In Stock · About 13 hours using the app
★★★★★
Shopify

Wonderful customer service. No code and easy to use.

on Libautech: Amazon Buy Button · About 17 hours using the app
★★★★★
Shopify

Easy app to install and user friendly. Fantastic customer support. They sorted my problem just within 5 mins. Highly recommend.

on TrustShop: Product Reviews · 19 days using the app
★★★★★
Shopify

Easy to set up and it works very well.

Developer reply ·

That's great to hear! :) Thank you for your review and feel free to contact us if you need any help!

on Back In Stock ︱Restock Rooster · About 17 hours using the app
★★★★★
Shopify

Fantastic customer service. It is a wonderful app. I can set up 1st order discount just at one second.

Developer reply ·

Hi there! Thank you for your feedback! Hope you continue to have a great experience with our app. Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, EcomSend

on CWILL Popup Email Marketing · About 1 hour using the app
★★★★★
Shopify

It is not useful live chat app. No email or sound alert on notification. Never had customer service support. Hello Happy Crafting UK We sincerely apologize for the experience you’ve had. Please allow us to address your concerns and take full responsibility for the issues you’ve faced. Regarding notifications, we would like to clarify that our live chat is designed to provide both email notifications and sound alerts. However, it seems that there may have been a configuration or technical issue that caused problems on your end. We constantly test our app notifications and most customers report the sound alerts are sufficiently loud. So you likely encountered an isolated bug, which we will investigate and fix right away. Please give us a chance to discuss your situation so we can resolve any notification issues for you. As for customer service support, we deeply apologize if you felt there was a lack of response, as providing timely support is our top priority. We thoroughly reviewed all recent inquiries with our team, but could not find any from you. Our live chat and in-app support options are available 24/7, so perhaps there was a misunderstanding or error in submitting your request. We would be happy to look into this further and ensure you receive the assistance you need going forward. Please send us your preferred contact details so we can connect with you directly about your experience. Based on the information from your website, we did send you an email to follow up on your concerns, but unfortunately have not received a response yet. We sincerely hope you received our outreach, as we always feel regret when a customer has an unsatisfactory experience and want to resolve any issues unnecessarily caused. Please send us your preferred contact information so we can connect with you directly, address your concerns promptly, and avoid such unexpected situations in the future for both of us. We are genuinely grateful that you took the time to share your concerns with us and look forward to serving you better in the future.

on Chative ‑ Live chat & Chatbot · About 2 months using the app
★★★★★
Shopify

Easy app to install and to use. If the Button Style is under quantity and landscape, it will be better. I know this is a new app, but deserve to support. Thanks.

on Yanet: Back in stock alerts · 16 minutes using the app
★★★★★
Shopify

This free app is very easy to install and use. The customer service is brilliant. Highly recommend.

Developer reply ·

We appreciate you taking the time to write such a great review and providing your thoughts. If you need help, feel free to reach us back. Have a nice day! -Catherine

on CWILL Loyalty & Referrals · About 1 hour using the app