Moose WhatsApp Chat Button
by Vegahub Technology Inc. · launched
View in Shopify App Store ↗Reviews (176)
Une excellente application Shopify, très pratique et efficace ! L’installation et la prise en main se sont très bien passées, et l’application répond parfaitement à nos besoins. Un grand merci tout particulièrement à Mabel, qui a été formidable : toujours disponible, réactive, à l’écoute et très professionnelle. Elle a pris le temps de nous accompagner et de répondre à nos questions avec beaucoup de patience et de gentillesse. C’est vraiment appréciable d’avoir un support client aussi qualitatif. Je recommande vivement Mosse à tous les marchands Shopify !
Mabel处理很好,非常满意,很好用
Mabel super professionale, mi ha guidato nella configurazione, è stato tutto molto semplice
Muy facil de instalar. Idioma español. He tenido un chat para ayudar a cualquier duda. Tomas ha sido el chico que me atendio, un crack.
Muy buena atención del equipo de soporte, especialmente de Mabel Súper rápido la respuesta. Me guio paso a paso para ajustar la posición del botón de WhatsApp en móvil, porque se superponía con la barra fija de compra de mi tienda. Lo probé en mi celular y quedó solucionado, sin cambiar la posición en computadora. ¡Gracias por la paciencia y la ayuda!
Really happy with this one. The chat button was live on our store in minutes, and whenever I needed help with the setup the support team came back fast and sorted it straight away, no back and forth over days. Very accommodating and they clearly want you to get it working. Great free app.
Works perfectly fine, very easy installation, all straight forward. Thanks Mabel for helping with the testing after setup.
如果满分是5分,我想给Thomas重新打一个10分,我觉得他非常的棒,这个软件也很好用,确实很方便。
Kelly è stata fantastica mi ha risolto il problema in breve tempo, grazie Kelly!
Mabel me atendió super bien, fue super rápida y su soporte estuvo 10/10. Five star for her
it was a great experience , the agent were sooo kind, and she answered all of my questions & concerns , she knows exactly how to handle my questions, and she knows the app well.
un 5, muy rapidas las respuestas de Mabel y demasiado amable, muy satisfecho
Needed some help to get this running, and Mabel was fantastic through it all, gave me clear instructions to allow her access to my store, where she quickly managed to get it up and running, could not recommend her more. Thanks so much!
Excellent, the customer service staff are very helpful.
Absolutely loved this app! It was incredibly quick to set up, and the whole experience was seamless. I did have a couple of queries, but I reached out through their Help section and got an instant response. Thomas helped me resolve my query at lightning speed. Really impressed with the support and service. Thanks a lot!
Excellent support service; Mabel was very kind in walking me through the steps.
I installed the Moose WhatsApp Chat Button app, but it initially wasn't working on my store. I reached out to their support team, and they handled everything amazingly well. After I gave them staff access, their team investigated the issue and resolved it in about 40 minutes. It turned out the problem was a coding conflict within my theme, not the app itself, but they fixed it smoothly anyway. Excellent service and highly dedicated team!
Grazie Ame ! La sua assistenza è stata perfetta e veloce !
Great. Mabel was fantastic in her technical support.
The support was excellent! I reached out about an issue with the app, and Mabel and the Moose WhatsApp team fixed it very quickly. I really appreciate their responsive, helpful, and dedicated support. Definitely a great app and well worth using. Highly recommended! A special thank you to Mabel for the amazing support! She was incredibly helpful, responsive, and fixed the issue with the app so quickly. I truly appreciate your patience and dedicated help, Mabel, thank you so much!
Easy to install and customize, customers friendly. great support with Paige and Mabel.
I get instant help from Kelly to setup whatsapp share button on product page and i could do it easily. Thanks for immediate help.
Developer reply ·
Hello Rudraksham, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. We're here to help in any way we can!
Great app and amazing customer support! Mabel was incredibly kind, patient, and helpful throughout the entire process. She quickly understood the customizations I needed for the WhatsApp widget, answered all my questions, and forwarded the necessary adjustments to the technical team. She made the whole experience very easy and pleasant. Thank you so much, Mabel, for your wonderful support! Highly recommended!
The installation was very easy and everything has been working well so far. I'm very happy with the app and also with the friendly contact I had with Thomas from the support team.
This app has been a fantastic addition to our customer communication strategy. The WhatsApp chat button was incredibly easy to set up—literally just a few clicks—and it looks great on both desktop and mobile. But the real game-changer has been the abandoned cart recovery feature via WhatsApp, which has already helped us win back sales we would have otherwise lost. What truly sets Moose apart, though, is their support team. A massive shout-out to Thomas, who provided quick, efficient support and went above and beyond by adding extra features that we specifically requested during our chat. He was incredibly attentive, understood exactly what we needed, and implemented the changes without any hassle. His proactive approach and genuine care made the entire experience smooth and stress-free. If you want a reliable, feature-rich WhatsApp solution backed by a support team that actually delivers (huge thanks to Thomas!), don't hesitate. Highly recommended for any Shopify store looking to boost customer engagement and recover lost sales!
Why does this app still appear and run on my website even after I uninstalled it? And I can't reach customer service at all.
Developer reply ·
Hi Wegsute, I am Paige, Customer Service Lead of Moose WhatsApp. Thank you for sharing your experience, and I’m deeply sorry for the experience you’ve had with the app and with reaching our support team. I’ve just sent you an email so we can look into the question directly. Could you please reply to that email and share any details you have about what you’re seeing? This will help our team investigate why the app is still appearing or running on your website after being uninstalled. We were experienced a glitch with our customer support system over the weekend, which delayed our response to you. We understand how frustrating that must have been, especially when you were already trying to get help, and we’re working to make sure this doesn’t happen again. We’d really appreciate another opportunity to make this right. Once we hear back from you, our team will treat this as a top priority and work with you to get the issue resolved as quickly as possible. Thank you for giving us the chance to fix this. Best regards, Paige Moose WhatsApp
Mabel has been very supportive in helping us setup the app. We're currently only using the chat button feature, but will soon add the widget. Good to know we'll have a team that helps us out.
This app has been a fantastic addition to our customer communication strategy. The WhatsApp chat button was incredibly easy to set up—literally just a few clicks—and it looks great on both desktop and mobile. But the real game-changer has been the abandoned cart recovery feature via WhatsApp, which has already helped us win back sales we would have otherwise lost. What truly sets Moose apart, though, is their support team. A massive shout-out to Kelly, who provided quick, efficient support and went above and beyond by adding extra features that we specifically requested during our chat. She was incredibly attentive, understood exactly what we needed, and implemented the changes without any hassle. Her proactive approach and genuine care made the entire experience smooth and stress-free. If you want a reliable, feature-rich WhatsApp solution backed by a support team that actually delivers (huge thanks to Kelly!), don't hesitate. Highly recommended for any Shopify store looking to boost customer engagement and recover lost sales!
Very good support from Mabel! Fast, understandable and easy!
So far, so good. Mabel was very attentive and resolved my issues with the app.
I'm really happy with this app! I have to admit that the tech/computer world is a bit unfamiliar to me, so at first I had some trouble finding certain settings. But thanks to Thomas from the support team, I was able to find everything I needed very quickly. The contact was fast and helpful, and the whole experience made me feel confident using the app. Highly recommend it - great support makes all the difference! Thank you, Thomas!
I initially faced a few issues while using the app, but the support team was quick to reach out and genuinely committed to resolving them. A special thanks to Paige, who has been consistently in touch, taking the time to understand my concerns and ensuring they're addressed. I'd definitely recommend this app to others.
Mabel from customer support is really a blessing. She helped with the whole setup. Super easy process and great app.
Easy to use interface. I like the customization options. I had a query and Thomas helped me timeously and competently.
acabo de empezar a usar la aplicación para mi tienda, tuve algunas dudas y el soporte ha sido súper rápido y útil. Gracias Kelly por tu ayuda!!
Absolutely brilliant the customer service I received from Mabel was amazing I got it sorted really quickly with all of Mabel’s help, she deserves a raise
La aplicacion es muy buena y tiene un excelente servicio de soporte, me atendio Paige, el servicio lo ofrecen en ingles, pero pregunte que si podia hablar en español y me dijo que claro que sí, en muchas otras app no te ofren ese tipo de comodidad, me parecio perfecto, y la verad 100% recomendada.
Mabel was very friendly, efficient, helped me in 5 mins what i tried to do and took me 2 hrs. I would recommend her.
Mabel was very supportive and understanding swift in reply and always available thank you so much for your support Excellent app , really love it highly recommended we are starting another website, we will definitely use this app
Developer reply ·
Hi Party Oasis Qatar, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel's support is super fast and efficient - thanks Mabel!
Developer reply ·
Hi Blushproof, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Merci à AME de m'avoir aider, l'application est parfaite !
Developer reply ·
Hi AdnCustom, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel, the customer service rep who helped me, was absolutely fantastic! She was so warm and friendly, and she successfully resolved my issue. I'm really glad she was able to assist me with my plugin inquiry. Great job!
Developer reply ·
Hi Shop-StellarXcell, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Very nice app and Free Thanks to Thomas for helping
Developer reply ·
Hi MO BLUMEN, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Good communication and offered many solutions/advice when contacted. The app itself is user friendly and I cant wait to see what other features they bring in the future.
Developer reply ·
Hi Maple Manor Living, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Harika bir deneyimdi Mabel abla çok yardımcı oldu uygulama da harika
Developer reply ·
Hi aleyco.tr ♡, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
J'ai eu l'aide de Thomas qui m'a fortement aidé de manière efficace et rapide. Le service est bon et rapide.
Developer reply ·
Hi Hedia Collection, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
The Customer support is amazing especially Paige she is one of the best
Developer reply ·
Hi Kandil Medical Company, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app and even better support! I’m really happy with the Moose app, it does exactly what it promises. A huge shoutout to Mabel from the support team—she was so sweet, professional, and helped me out immediately. Excellent customer service makes all the difference!
Developer reply ·
Hi Fatimathecollection, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
walked me through with simple screen shots . Emily made my day as made me to remember that patience is a great virtue.
All right! Thomas is super! Thank you!
Simple to install and amazing support by Mabel. Got it working in no time and she was very helpful. Highly recommend. I look forward to the release of automated response feature on the app.
Developer reply ·
Hi Cazset, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Amazing support and a great app! The WhatsApp chat button works smoothly and was very easy to set up. The support team was extremely helpful, quick, and friendly. Special thanks to Paige for the excellent assistance and guidance — she made the whole process much easier. Highly recommend this app for Shopify store owners who want to improve customer communication and support. Thank you for the great service!
Developer reply ·
Hi Artofnepal, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel was an excellent assistant today, very knowledgeable and quick to resolve my issues. And a very good communicator. Very impressed
Developer reply ·
Hi Hotdrinks Ltd, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Love the experience already! I was connected to Paige for the help and honestly she made it super easy to understand I love how it gave a friendly vibe while helping me out with tiniest details- I loved the easy interface of the app all the features are easy to setup and customise. You guys deserve more recognition. I just got done setting it up can’t wait to use it in full blow :)
Developer reply ·
Hi TRILONIUM | Cast Iron Cookware, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
I truly appreciate how supportive your team is, especially Mabel, who has been amazing throughout the process.
Developer reply ·
Hi Gazal Gupta Couture, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Have had a great experience with this app, we were able to get Alot of our revenue back through the abandoned cart recovery system. Also AMY from the support team has been really helpful in setting everything up.
Developer reply ·
Hi OLI, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
great customer service, Ame have been helping step by step, fast reply, always correct info given. very good.
Developer reply ·
Hi The Green Muse CBD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Installed and find it quite easy to set up & use. Maple supported me with my requests fast. Recommend if you want to integrate whatsapp into your shopify store.
Developer reply ·
Hi JENNY K TRAN | DIVINE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
感谢Mabel的服务
Developer reply ·
您好,AuraStrokes, 非常感谢您抽出时间给我们留下如此精彩的五星好评! 如果您需要任何帮助或有任何疑问,请随时联系我们。