Katy & Kem
United States
Reviews (3)
Omnisend was my first choice as an email marketing app and so far it is going good. one thing I want to highlight is the support team is great. This is my first time with Shopify and using apps so I am way out of my league with knowing how to work certain things but Omnisend's support agents are super kind, patient and have been more than helpful when I have a question or an issue. Baarath and Kayque specifically have both been wonderful and great to work with and I hope you get to experience how helpful they are when you use this app too :)
So far so good! Super easy interface and directions and customer service responded ASAP :)
I really love all the products on Trendsi and how straightforward everything is. But my favorite thing has to be the customer service. They are ALWAYS there to help you within minutes. A Trendsi agent, Allan, just helped me with 3 questions and answered everything in under 10 minutes. It's stellar customer service. Really love this platform :)
Developer reply ·
Hi Katy & Kem, I'm glad to hear that you're having such a positive experience with the Trendsi app! Excellent customer service can truly enhance the overall shopping experience and make you feel valued as a customer and this is one of our top priorities. It sounds like Allan from our customer support provided you with prompt and helpful assistance, which is fantastic. If you have any more questions or if there's anything else you'd like to discuss, feel free to let us know. Enjoy your time on the Trendsi platform! ❤️
