Undercover Otter
Netherlands
Reviews (17)
Simply works and does what it needs to Update: It's now been a few weeks and I honestly love the ease and configurability of this app.
Easy to use and when something needs to be altered, the team at Fontio is happy (and fast) to help. Thank you!
Loving this app so far. I initially installed it to hide the accelerated check out options, since they confuse the fork out of my customers (who are mostly european based), and then discovered all the other options (re-ordering the payment methods, structuring shipping, etc). I was also helped tremendously in editing some of the in-cart display and overall had a great experience with this app. When an issue arose with the Dutch iDeal payment method (you can't select it because shopify only uses the svg, no text label), the app developer swiftly helped me out by giving me an alternative way of solving the issue, and now iDeal is in fact the first option for my customers. Very happy with this app.
Developer reply ·
Thank you for the amazing feedback! We're thrilled that our app met your expectations and provided a great experience. We're glad you discovered additional options and received great assistance with the iDeal payment method. We appreciate your support and are delighted to hear that you're very happy with our app!
Update: The 3rd party app translations sometimes overwrite already applied translations inside transcy. It's a nightmare to get this sorted (I've been going on about 3 weeks trying to get this done now). The app works fine, but it overwriting itself is a massive problem. I had some questions on putting the switcher in a specific spot in my theme and was helped super fast (on a weekend day, even) which I really appreciate. The app is very extensive and takes a bit of getting used to, but everything is done very intuitively and after learning how to work with it, it's absolutely perfect for both language and currency efforts.
Developer reply ·
Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io Regards, Selina Transcy by OneCommerce
So far this app is saving my sanity when it comes to importing and merging different shipping rates. Very content with how it works and with the support given by the team. I had some questions about the importing of multiple files and they were prompt in answering and helping me out with my issue.
Developer reply ·
Thanks a lot for your review, much appreciated!
The only app out there I've found to do exactly what it says on the tin without being a PITA to work with. It's allowed me to make multiple bundles of items that customers want to be able to pick easily, The customer service from the team is ridiculous good. I'm based in the same country as the developer and even at 10 in the evening I was helped quick and thoroughly with an issue I had (the issue being 100% me not reading the instructions correctly).
Super easy to set up and very easy to use. Versatile in what it does and the support team was lovely in helping me move the button to be inline with my theme. Cheers!
I love Ecologi and I'm bvery happy that we are able to use this app to integrate our existing work with them into our shopify shop (we already have been using the carbon offset for employees for a while now). The only thing I would love to see added is an option for customers to overcompensate the amount of carbon compensation, and maybe something like a badge? Currently we just coded the latter into the shop theme ourselves. Thanks so much for the feedback. We have recently introduced a native theme extension for our app, allowing you to easily show your customers your impact on your product pages. We have also logged your feedback regarding the option for customers to overcompensate your impact.
Does exactly what it says on the tin, and has some extras that I wasnt aware of , but are very highly valued. Like adding a sale sticker, resizing imgaes, etc. Fast to work with and easy to understand.
This app seems to not work with the July 1st 2021 changes in EU law. Don't install it if you want to display the VAT rates according to the customer's VAT rate (it only works with one standard VAT rate).
Developer reply ·
Hello, we are so sorry about this missing functionality. We are already working on update, so it will be available after few days. If you need, we can make it for your store asap, just write us to support@singleton-software.com Best regards, Adam from Singleton software
Great customer service. I needed some assistance in placing the code due to some customizations to my theme and the developers helped me out fast and very neatly. A++ So far the use of the app also seems to be working like a charm, it's saving me a lot of time in automating sales and making sure I don't get double discounted.
Developer reply ·
Thanks so much for your kind review. If you need anything else do not hesitate to contact us again anytime. Kind regards
I've been able to cut down on so many different processes I used to do manually thanks to this suite. I started my foray into this app with the filter tool, but soon realised pretty much the entire suite has a great advantage for me, since it automates a lot of the things I want. The helpdesk has been amazing to me, I had to ask them for help in a few cases and they are always patient and have fast solutions.
I absolutely love the simplicity of this app, it's interfacing and how amazing the people behind it are in communication and questions. Want to move the panel a bit? Drop them an email and it's fixed super fast (as in, 3 minutes flat). Having my customers be able to estimate their shipping before check out is such a great feature and it's saving me a lot of abandoned check outs. Thank you!
Gebruik gemaakt in de Beta en geen verrassingen op mijn bord gekregen. Verzenden via MyParcel gaat nu met Shopify echt 10 x sneller. Wat ik persoonlijk erg fijn vind is dat de HS tarieven (mits je ze zelf ingegeven hebt) alvast voor je ingevuld worden bij non EU zendingen. Ideaal en scheelt enorm in tijd. Het is even een geval van configureren maar daarna een fluitje van een cent.
Easy to configure, install and use! I highly recommend the apps from Forsbergplustwo. It's made my communication to customers look a lot sleeker and professional and I love how the apps integrate with other apps like the invoice PDF mailer and tracking by Tracktor.
Great app that saves me so much time! I no longer have to manually transfer every sale since the app does it for me. Including all line orders and it labels the transactions correctly so I'm ready to rock with my admin. Communication with the support team is fast and pleasant. They helped me out by importing my older orders. This saved me well over 4 hours of typing that I could spend working on my actual products. Very pleased with this plugin and I highly recommend it.
Very happy with the ease and all the options available on a free account