Pristine Sprays

The concept of this app is great to begin with. We had an issue with this app that prevented mobile checkout. After expressing my concerns and uninstalling the application, a co-founder reached out to me explaining the customer service situation and offering to work us through the issue. We are reinstalling the app and giving it another go. When the owners of something care enough to take ownership of a problem, we are always willing to work through issues.

We do not normally leave reviews for apps unless something exceptional has stood out to us. The level of customer support for this app was above and beyond when it came to helping us implement the app. Highly recommend!

This app is the best Slide Out Cart app available on the Shopify app store. I downloaded several of them, and this one by far is the most customizable and has the best other features. The best part is the support though. I received immediate same day assistance in setting up the app. Then, when another app caused a problem with this app, the team worked quickly to get it resolved. This is a level of support I haven't seen in many other Shopify apps.

I left a previous review relating to this app slowing down my website. The customer support was excellent in addressing the issue, and even tried to help further improve our website speed. One word of caution is that if you have multiple apps that have abandoned cart features, there could be an interaction between all the apps that causes website speed issues. Make sure you website is running at the same speed after installing new apps relating to this feature.

the support staff is the differentiating factor with Shipping Easy. Shipping Easy's support is phenomenal. They respond quickly and with helpful answers, and support issues are resolved very fast. It's a huge difference between them and other competitors.

This app and this team go above and beyond. We were initially using another Xero transfer app that did not work very well. XeroBridge's team goes above and beyond when it comes to customer service. Their response time is extremely fast, and they are very flexible in approaching problem solving. I could not be happier with this app!