← Merchants

Books Beyond Borders

Singapore

Reviews (6)

★★★★★
Shopify

Willdesk support teams are extremely patient and helpful. They've gone above and beyond suppporting the implementation of the app. They are affordable and reliable - recommended!

Developer reply ·

Thank you so much for taking the time to leave a wonderful review! We are delighted that you're happy with the app and the support you received from the team. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill

on Willdesk: Live Chat&AI Chatbot · 2 days using the app
★★★★★
Shopify

Avoid this if you are looking to hide all variants of a product on a collection page. It only works if you want to hide variant on a product page. Very weird that it's coded to only work on a product level and not a collection level. Was asked to pay $200 to get it fixed. Very slow response, too and communication wasn't great.

Developer reply ·

Dear Randall, Thank you for your review. We’d like to clarify a few things for fairness. Our app is specifically designed to hide sold-out variants on product pages, as clearly mentioned in our app description. This is exactly what our app did for your store, and it worked perfectly. The feature you requested—to hide sold-out variants on the collection page—is not included in our app’s functionality. When you requested this as an additional feature, we informed you it would require custom development, which comes with additional time and cost. We quoted $200 for this custom work based on the effort required. However, you attempted to pressure us into doing it for $50 by offering a positive review and implied that our app's success depends on reviews. When we declined, you chose to leave a negative review instead. We urge all merchants to thoroughly read app descriptions before installing and avoid misusing the review system to gain undue advantages. Such actions not only harm hardworking developers but also go against the principles of fair business practices within the Shopify ecosystem. As a Proof I am attach the screenshot https://monosnap.com/file/WTYc5KgD0MIufCV8tJwsm7SmlBrhlQ https://monosnap.com/file/Nykq0fnywqyN0lAgrCMbRPxcQoXE3G https://monosnap.com/file/eIEwPzMGcUqjud0gJ79kNZ0zKJyOkG Thank you for understanding.

on Veil ‑ Hide Sold Variants · About 9 hours using the app
★★★★★
Shopify

Great support! been using this app for a while now. Khusbu's been a great help :_)

Developer reply ·

We're so glad to hear that you've been enjoying your experience with Hulk Form Builder! Your kind words about Khusbu really put a smile on our faces. Our support team always aims to provide fantastic service, and Khusbu will be appreciative to know that her efforts are being noticed. Remember, we're always here to lend a helping hand whenever you need. Thanks for taking the time to leave us a review. It's insights like yours that help us to deliver the best possible experience for our customers. - The HulkApps Team

on Hulk Contact Form Builder · Almost 2 years using the app
★★★★★
Shopify

Great support, just signed up for premium because of their friendly staff. Highyly Recommended Recommended

Developer reply ·

Hi there! Thank you very much for your kind review :) It really helps us to stay motivated and keep improving Tidio every day. Let us know if there's anything else we can help you with. Chris

on Tidio: AI Chatbot & Live Chat · About 1 year using the app
★★★★★
Shopify

They have one of the best customer service team - ever. Just signed up for their plan! Definitely recommended

on Data Export IO: Report · 15 days using the app
★★★★★
Shopify

The customer service team at arigator is just extremely helpful. This tool can practically automate a lot of your manual work! 10/10

on Arigato Automation · 3 months using the app