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Snyzer Tech

United States

Reviews (4)

★★★★★
Shopify

When I first downloaded it it do not work. I would not auto update the google sheet. So I uninstalled and redownloaded it a few hours later and after customer service contacted me on WhatsApp and made sure it worked properly. It suddenly works great now! Neither of us knew why it works now. Maybe it needed some time the finished connecting to the sheet. But works great for now. Customer service is VERY fast and helpful

on Exportsy Sync To Google Sheets · About 2 hours using the app
★★★★★
Shopify

I switched from Sendowl because I needed more than 1gb of file storage and LDT had - more file storage - a customer download portal all for a cheaper price. The app is great overall and works fine, customer service is great.... HOWEVER, there are a lot of little annoying things that stop this app from being perfect: 1) You can't edit all your email templates from settings, you have to scavenger hunt to find each one. 2) When you update a digital product you can send an update message by email, but it forces you to change the entire template just for that one instance. Sendowl was very simple. you had your base email template and when you send the update you could add a custom message that would only apply to that one email. 3) You can’t reset downloads for customers' orders. There is only an "add extra download" button where you have to give them an extra download. But if you give the customer too many, you have to subtract the number of downloads to the number you want the customer to have. Sometimes it just doesn’t work, so you have to contact customer service, and then customer service seems to only be available on European time…. like come on, just make a reset download button. 4) Their portal page is great but has very little customizability…some of which customer service can help with……but yea These are some of the major ones. All in all, after comparing all the other top rated digital download apps, LDT is definitely the best balance of price and features. I would say Sky pilot would be be one step up in terms of features and complete package, but they expensive af….so *update 8.18.2024 - the removed the feature the allows you send an updated version of your digital downloads from the starter plan. Now you have to pay double for that feature

on LDT Digital Downloads & Ebooks · About 1 year using the app
★★★★★
Shopify

Overview: Best external link app out there (I tried "Affiliatify ‑ External Links" not as good) Goods: - best/fast costumer service - can toggle external links on and off fairly easily Bads: - app interface/navigation needs improvements. Improvements: It is a bit weird to get actually add your external link products. You have to go to the "Bulk Editor/Via Search." You can edit product links in the home tab, but only 1 at a time. It's a bit confusing. The "home" tab should be the same as the "bulk editor." Customer service experience: 1st ISSUE (resolved): At first I set up my links and it did not work at all. All my products had no button whatsoever, their product pages were just blank. - BUT, I contacted customer service, they fixed my code for me, and they were fast (within the hour). App works great now. 2nd ISSUE: My dynamic checkout button is missing for my main product. I am not sure if its due to the "Outlink" itself or but I have contacted the customer service and I will update my review when they respond.

on Outlink External Links Button · 10 months using the app
★★★★★
Shopify

Setup is easy. I am trying to pre-sell my ebook and I need a separate plug-in for that. After the campaign is done there is no way I can send a download link to my customers.

Developer reply ·

Hi Ian, you're right, Crowdfunder does not change how orders are fulfilled. To fulfill a digital download like an ebook automatically, we recommend using Crowdfunder with Shopify's free Digital Downloads app. Hope that helps. -k.

on Crowdfunder: Pre‑Order Promos · 5 days using the app