The Bailey Brush
Canada
Reviews (6)
OrderBridge has been a great find. The pricing is fair (which is honestly rare in this category), and it actually works for Canadian businesses which is something a lot of other apps seem to overlook. The Etsy → Shopify sync is smooth and reliable, and the Chrome extension makes importing orders and updating shipping details super quick with just a couple of clicks and it does them all at once. It’s also helped me work around Etsy’s newer API limitations without any headaches. One feature I really appreciate is the automatic phone number fill-in. Since Etsy doesn’t require phone numbers but my 3PL does through Shopify, this saves me time on every order. I haven’t even needed to contact support yet because everything has worked flawlessly so far. Clean interface, no issues, no complaints. Honestly though, I am not sure where there is a button to contact support so perhaps that could be clear, although admittedly I haven't looked for that. If you’re syncing Etsy to Shopify or thinking about switching from one of the overpriced apps out there, this is an easy recommendation.
Update: We experienced a strange issue after uninstalling this app from our Shopify store, a bot exploited leftover app content (even though the app was removed) to run test transactions using stolen credit cards. A few $1 purchases went through for ShipInsure, resulting in chargebacks and fees for us. However, I want to emphasize this: the developers responded immediately, took full responsibility, and explained that this was a rare anomaly. They’ve since fixed the underlying issue, ensured our store was fully disconnected, and even reimbursed us for the chargeback fees. Their support was honest, attentive, and personal – even after we had removed the app. Now that the problem is resolved, I’m back to recommending this app. It’s a solid solution for merchants who want to add insurance options to their shipments, especially for higher-value items and orders. It also gives peace of mind to customers while offering a potential extra revenue stream for the store. Great app, and great people behind it. Thank you for your great service!
Ken from GemPages is an absolute wizard! He swooped in and fixed my page and overflow issue faster than I could say 'CSS nightmare.' Not only did he solve the problem, but he also explained everything in a way even a non-techie like me could understand. If Ken isn’t already the MVP of GemPages, he definitely should be. Thanks, Ken—my website (and my sanity) appreciate it! :)
Best page builder I've ever used and very prompt and friendly customer service. I love the free templates and the designs. Out of all the page builders I have used this is the one I would recommend the most. As a designer I appreciate the ability to customize every aspect and it's very intuitive and easy to use. Great work! Caroline was so great to chat with and is very quick to solve any issues. Thank you @caroline!
Excellent prompt and polite service when I needed a hand setting up some rich snippets. They were quick to come to my rescue and what's so amazing is Victor just hopped in there and added the code that got things working right away for me. And he even let me know what he did after and sent screenshots. Brilliant.
Great support, patience and helpful in figuring out solutions and fixes to any issues I came across. Issues were all me figuring things out. Overall this system is the easiest and cleanest design and most user friendly for customers and affiliates to use that I have found.
Developer reply ·
Thank you for your kind words! We're glad to hear that you found our support team patient and helpful in resolving any issues you encountered. If you ever need further assistance or have any questions, don't hesitate to reach out to us at support@bixgrow.com. We're here to assist you every step of the way!