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The Traveler Art

Spain

Reviews (6)

★★★★★
Shopify

Very good support. Georgi helped me add the language code into my new updated theme in minutes, very supportive as all the Consentmo staff usually do.

Developer reply ·

Hello there and thanks for the review and for sharing your experience with our support team here. 😊 They are really doing everything they can to provide better experience with our app and other ones that we integrate with. 🙌 If you need any further help, you know where to find us! 😉

on Consentmo GDPR Compliance · Over 3 years using the app
★★★★★
Shopify

Extraordinary app that does exactly and without fail what it promises: Avoid headaches when it comes to uploading more than 15K images. Ozkan's help is well worth that price, especially to solve the problems that arose when uploading files from my Dropbox that had hundreds of thousands of files. They immediately found a way to do it in a fluid way. The only problem that arose after the upload was not because of the app but the way Shopify handles duplicate images, adding a 36-character suffix even though you can now add the same image without a suffix (manually!!) to various variants in the Shopify dashboard when editing the product. Also, in Content > Files you can't reassign in bulk either, so instead of uploading a single image to assign it to four variants, Smart Bulk Image had to upload an image for each adding that suffix mentioned above. Fix this ASAP Shopify!! It shouldn't be very complicated, don't you think?

Developer reply ·

Hi, thank you so much for your great review! These reviews show us that we are on the right way to help our users and help them on their business. Please let us know if you need any help from our side, we'll be happy to help as far as we can :)

on CS ‑ Smart Bulk Image Upload · 8 days using the app
★★★★★
Shopify

Good app, interesting to have the store translated immediately. Good customer service when you are an active user. But with an important problem: If you do a lot of dynamic translation, it slows down the page speed a lot without any other solution from the technical support than to delete dynamic translation requests. That has been the main reason for me to switch to another app taking advantage of the change of my store from Debut to Dawn theme and the launch of Markets in Shopify 2.0. The main task: I had to go from a subdomain using Weglot es.xxx.com to a subdirectory using Shopify xxx.com/es (with the entire store translated again with Translation Lab) and that means, if it is not done correctly, a shower of 404 errors apart from the loss in SEO positioning for the same reason. That meant looking for a solution to do 301 redirects because in my case I was never going to use the es.xxx.com subdomain again. It was just then that Weglot tech support told me they couldn't help anymore... I can come to understand it if you're going to abandon them. I found the solution in the Shopify community: Before deleting anything, you have to register a hosting with SSL with the es.xxx.com subdomain and redirect from there. You can read the rest in the last messages Here: https://community.shopify.com/c/technical-q-a/redirect-site-translation-from-subdomain-to-subdirectory/m-p/1507549#M81227

on Weglot: AI Translation & SEO · Over 1 year using the app
★★★★★
Shopify

We have been using Variant Image Automator for two years now and it works great. The technical support is very helpful and they are always ready to work on our requests. The latest is that we are testing the new Dawn theme while still using Debut and all help requests have been answered within minutes. Very good team!

on SA Variant Image Automator · Over 2 years using the app
★★★★★
Shopify

StarApps Studio team is a great help. My store is still in dev but everytime I need improve something they are ready to do it. My last problem was a incompatibility between the app and linked.options.liquid file and Zoeb fixed it in a flash.

on Color Swatch King: Variants · 6 months using the app
★★★★★
Shopify

I am still testing the app but the help that I am receiving from its technical support, specially from Tattu deserves this comment. The answer to all my questions is really fast and Tattu always is willing to resolve every doubt. This app is the best solution for all my needs to engage customers.

on Growave: Loyalty & Wishlist · 3 months using the app