Womple Studios
United States
Reviews (4)
Great service, easy to use app, does everything I need it do (and probably more)
Great customer support - easy to speak with and always available to help resolve any issues! Thanks team!
If you're only using ReCharge for the most basic of subscription needs, it is probably fine. But, heaven forbid you have to deal with their customer service. Nice enough people, but often it feels like they don't even read your question before referring you to some article that doesn't address it. I've been dealing with the same problem for nearly 2 months now, costing me countless hours of my own time and throwing fulfillment into disarray. So far, ReCharge has made the problem worse on multiple occasions by suggesting they've fixed everything, only for me to realize a week later that they didn't actually do anything.
Have to say, customer service has been pretty top notch. Unlike a lot of other apps that won't help you with basic issues because it "requires coding," these folks are generous with their time and expertise. Very pleased so far. Thanks!